2017 VOLKSWAGEN TOUAREG

I purchased a 2017 Volkswagen Touareg V6 in October 2023. A problem with the vehicle revealed itself right away. It was consuming too much oil. Oil splatter is present on the hood, the car doors, the back bumper and built up oil residue is present in both tailpipes. Oil has to be added in about thre...

I purchased a 2017 Volkswagen Touareg V6 in October 2023. A problem with the vehicle revealed itself right away. It was consuming too much oil. Oil splatter is present on the hood, the car doors, the back bumper and built up oil residue is present in both tailpipes. Oil has to be added in about thre...

I purchased a 2017 Volkswagen Touareg V6 in October 2023. A problem with the vehicle revealed itself right away. It was consuming too much oil. Oil splatter is present on the hood, the car doors, the back bumper and built up oil residue is present in both tailpipes. Oil has to be added in about thre...

I purchased a 2017 Volkswagen Touareg V6 in October 2023. A problem with the vehicle revealed itself right away. It was consuming too much oil. Oil splatter is present on the hood, the car doors, the back bumper and built up oil residue is present in both tailpipes. Oil has to be added in about thre...

The vehicle has an internal oil drain system that slowly leaks oil past the pistons into the combustion chamber of the engine causing the engine to burn oil. This is very dangerous when smoke exits the vehicle from the exhaust and into the air that could be inhaled by others. This same issue over ti...

The vehicle has an internal oil drain system that slowly leaks oil past the pistons into the combustion chamber of the engine causing the engine to burn oil. This is very dangerous when smoke exits the vehicle from the exhaust and into the air that could be inhaled by others. This same issue over ti...

Exhaust line for cylinders 4-6 developed crack immediately before catalytic converter. Problem has occurred in other Touaregs, there is even a recall for 2014 models. Crack allows exhaust to leak nearby air intake to cabin. Noticeable exhaust smell inside cabin, especially when stopped. No warning, ...

Exhaust line for cylinders 4-6 developed crack immediately before catalytic converter. Problem has occurred in other Touaregs, there is even a recall for 2014 models. Crack allows exhaust to leak nearby air intake to cabin. Noticeable exhaust smell inside cabin, especially when stopped. No warning, ...

Exhaust line for cylinders 4-6 developed crack immediately before catalytic converter. Problem has occurred in other Touaregs, there is even a recall for 2014 models. Crack allows exhaust to leak nearby air intake to cabin. Noticeable exhaust smell inside cabin, especially when stopped. No warning, ...

Exhaust line for cylinders 4-6 developed crack immediately before catalytic converter. Problem has occurred in other Touaregs, there is even a recall for 2014 models. Crack allows exhaust to leak nearby air intake to cabin. Noticeable exhaust smell inside cabin, especially when stopped. No warning, ...

While using Adaptive Cruise Control, vehicle intermittently displays "ACC not available" cruise control completely disengages and does not allow for traditional cruise control functions. Typically ACC begins to function again after about 5 mins or by powering off and powering on vehicle. Vehicle h...

While using Adaptive Cruise Control, vehicle intermittently displays "ACC not available" cruise control completely disengages and does not allow for traditional cruise control functions. Typically ACC begins to function again after about 5 mins or by powering off and powering on vehicle. Vehicle h...

While using Adaptive Cruise Control, vehicle intermittently displays "ACC not available" cruise control completely disengages and does not allow for traditional cruise control functions. Typically ACC begins to function again after about 5 mins or by powering off and powering on vehicle. Vehicle h...

While using Adaptive Cruise Control, vehicle intermittently displays "ACC not available" cruise control completely disengages and does not allow for traditional cruise control functions. Typically ACC begins to function again after about 5 mins or by powering off and powering on vehicle. Vehicle h...

While using Adaptive Cruise Control, vehicle intermittently displays "ACC not available" cruise control completely disengages and does not allow for traditional cruise control functions. Typically ACC begins to function again after about 5 mins or by powering off and powering on vehicle. Vehicle h...

While using Adaptive Cruise Control, vehicle intermittently displays "ACC not available" cruise control completely disengages and does not allow for traditional cruise control functions. Typically ACC begins to function again after about 5 mins or by powering off and powering on vehicle. Vehicle h...

Power seat reclining function on passenger and driver side. Due to the top of the adjustment lever being positioned too close to the top of the set cushion, if you sit on the edge of the seat, the seat back will continue to recline until you get up if you notice it or it hits the back seat bottom ...

When coming to a stop with the AutoHold activated, sometimes it comes to an abrupt stop instead of a smooth stop. Also when you have Autohold engaged, when you come to a stop and put the car in park, disconnect the seatbelt the parking brake engages(expected), however when you turn the car off (af...

Power seat reclining function on passenger and driver side. Due to the top of the adjustment lever being positioned too close to the top of the set cushion, if you sit on the edge of the seat, the seat back will continue to recline until you get up if you notice it or it hits the back seat bottom ...

When coming to a stop with the AutoHold activated, sometimes it comes to an abrupt stop instead of a smooth stop. Also when you have Autohold engaged, when you come to a stop and put the car in park, disconnect the seatbelt the parking brake engages(expected), however when you turn the car off (af...

While driving the power train was seriously impacted, it is no longer operational and available for inspection at the dealer now. This is absolutely a safety risk as there was power loss and inconsistency which could have been very dangerous depending on the level of control required by the traffic ...

While driving the power train was seriously impacted, it is no longer operational and available for inspection at the dealer now. This is absolutely a safety risk as there was power loss and inconsistency which could have been very dangerous depending on the level of control required by the traffic ...

While driving the power train was seriously impacted, it is no longer operational and available for inspection at the dealer now. This is absolutely a safety risk as there was power loss and inconsistency which could have been very dangerous depending on the level of control required by the traffic ...

While driving the power train was seriously impacted, it is no longer operational and available for inspection at the dealer now. This is absolutely a safety risk as there was power loss and inconsistency which could have been very dangerous depending on the level of control required by the traffic ...

In a non-driving environment rain water drains off the hood of the vehicle, down the right headlight and drains directly into the vehicle's intake pipe. In turn, this rain water collects in the intake air filter box, destroys the air filter and allows water to enter the combustion chamber causing e...

In a non-driving environment rain water drains off the hood of the vehicle, down the right headlight and drains directly into the vehicle's intake pipe. In turn, this rain water collects in the intake air filter box, destroys the air filter and allows water to enter the combustion chamber causing e...

WATERLOGGED AIRFILTER - CAR WAS SERVICED EXACTLY ONE WEEK PRIOR TO ISSUE, AND SERVICE DIRECTOR ACCUSED ME OF DRIVING THROUGH A PUDDLE OF WATER. WHILE I HAVE DRIVEN THROUGH PROGRESSIVELY BAD WEATHER IN FL FOR YEARS, I EXPLAINED THAT I DIDN'T THAT WEEK AND ASKED IF THIS COULD BE DUE TO ACCUMULATION WH...

WATERLOGGED AIRFILTER - CAR WAS SERVICED EXACTLY ONE WEEK PRIOR TO ISSUE, AND SERVICE DIRECTOR ACCUSED ME OF DRIVING THROUGH A PUDDLE OF WATER. WHILE I HAVE DRIVEN THROUGH PROGRESSIVELY BAD WEATHER IN FL FOR YEARS, I EXPLAINED THAT I DIDN'T THAT WEEK AND ASKED IF THIS COULD BE DUE TO ACCUMULATION WH...

THE AIR INTAKE IS COLLECTING WATER AND GETTING INTO THE AIR FILTER HOUSING. THIS CAN CAUSE THE ENGINE TO SUCK IN WATER, DESTROYING THE ENGINE. THIS IS A DESIGN FLAW AND THERE IS A RECALL AT VW CHINA BUT VW NORTH AMERICA REFUSES TO ADDRESS THE PROBLEM.

THE AIR INTAKE IS COLLECTING WATER AND GETTING INTO THE AIR FILTER HOUSING. THIS CAN CAUSE THE ENGINE TO SUCK IN WATER, DESTROYING THE ENGINE. THIS IS A DESIGN FLAW AND THERE IS A RECALL AT VW CHINA BUT VW NORTH AMERICA REFUSES TO ADDRESS THE PROBLEM.

FOR SEVERAL MONTHS WE NOTICED A SMALL PUDDLE UNDER THE FRONT RIGHT PORTION OF THE VEHICLE. WE ASSUMED IT WAS A CRACKED WASHER FLUID TANK. TOOK TO DEALER THEY FOUND NOTHING DURING SERVICE APPOINTMENT. TECHNICIAN MENTIONED NOTHING OF THE WATER IN THE FILTER AREA. OVER NEXT SEVERAL MONTHS THE SAME PUDD...

FOR SEVERAL MONTHS WE NOTICED A SMALL PUDDLE UNDER THE FRONT RIGHT PORTION OF THE VEHICLE. WE ASSUMED IT WAS A CRACKED WASHER FLUID TANK. TOOK TO DEALER THEY FOUND NOTHING DURING SERVICE APPOINTMENT. TECHNICIAN MENTIONED NOTHING OF THE WATER IN THE FILTER AREA. OVER NEXT SEVERAL MONTHS THE SAME PUDD...

MY CAR ENGINE TRANSMISSION/FAULT LIGHTS CAME ON AND I BROUGHT IT INTO DEALER, WHO IDENTIFIED A WET, MOLDY AIR FILTER AND WATER IN THE BOTTOM OF THE CHAMBER. THIS WAS THE FIRST TIME I BROUGHT THE VEHICLE INTO THE SHOP, BUT I CHECKED AIR FILTER AGAIN TODAY AFTER A STEADY RAIN WHILE VEHICLE WAS PARKE...

MY CAR ENGINE TRANSMISSION/FAULT LIGHTS CAME ON AND I BROUGHT IT INTO DEALER, WHO IDENTIFIED A WET, MOLDY AIR FILTER AND WATER IN THE BOTTOM OF THE CHAMBER. THIS WAS THE FIRST TIME I BROUGHT THE VEHICLE INTO THE SHOP, BUT I CHECKED AIR FILTER AGAIN TODAY AFTER A STEADY RAIN WHILE VEHICLE WAS PARKE...

WATER IS GETTING INTO AIRBOX, SOAKING THE ENGINE AIR FILTER.

WATER IS GETTING INTO AIRBOX, SOAKING THE ENGINE AIR FILTER.

I RECENTLY PURCHASED A 2017 VW TOUAREG SPORT. WATER IS ENTERING THE AIR FILTER COMPARTMENT. IF WATER ENTERS THE ENGINE IT WILL SHUT DOWN THE CAR POSSIBLY IN TRAFFIC CAUSING A VERY HAZARDOUS SITUATION, IN ADDITION THE ENGINE WILL BE DESTROYED. THE VEHICLE IS LIKE NEW AND 100% FACTORY EQUIPPED. THIS I...

I RECENTLY PURCHASED A 2017 VW TOUAREG SPORT. WATER IS ENTERING THE AIR FILTER COMPARTMENT. IF WATER ENTERS THE ENGINE IT WILL SHUT DOWN THE CAR POSSIBLY IN TRAFFIC CAUSING A VERY HAZARDOUS SITUATION, IN ADDITION THE ENGINE WILL BE DESTROYED. THE VEHICLE IS LIKE NEW AND 100% FACTORY EQUIPPED. THIS I...

I RECENTLY PURCHASED A 2017 VW TOUAREG SPORT. WATER IS ENTERING THE AIR FILTER COMPARTMENT. IF WATER ENTERS THE ENGINE IT WILL SHUT DOWN THE CAR POSSIBLY IN TRAFFIC CAUSING A VERY HAZARDOUS SITUATION, IN ADDITION THE ENGINE WILL BE DESTROYED. THE VEHICLE IS LIKE NEW AND 100% FACTORY EQUIPPED. THIS I...

I RECENTLY PURCHASED A 2017 VW TOUAREG SPORT. WATER IS ENTERING THE AIR FILTER COMPARTMENT. IF WATER ENTERS THE ENGINE IT WILL SHUT DOWN THE CAR POSSIBLY IN TRAFFIC CAUSING A VERY HAZARDOUS SITUATION, IN ADDITION THE ENGINE WILL BE DESTROYED. THE VEHICLE IS LIKE NEW AND 100% FACTORY EQUIPPED. THIS I...

WITH FAMILY IN VEHICLE THE CAR LOST POWER AND STALLED DURING A RAIN STORM. CAR WAS NOT ABLE TO RESTART AND WAS ON SIDE OF ROAD FOR LENGTH OF TIME AFTER ATTEMPTING TO RESTART. CAR RESTARTED AND THE IDLE WAS ROUGH AND KEPT HESITATING WAS NOT ABLE TO GET VEHICLE ABOVE 15 MPH. VEHICLE WAS TOWED TO LOCAL...

WITH FAMILY IN VEHICLE THE CAR LOST POWER AND STALLED DURING A RAIN STORM. CAR WAS NOT ABLE TO RESTART AND WAS ON SIDE OF ROAD FOR LENGTH OF TIME AFTER ATTEMPTING TO RESTART. CAR RESTARTED AND THE IDLE WAS ROUGH AND KEPT HESITATING WAS NOT ABLE TO GET VEHICLE ABOVE 15 MPH. VEHICLE WAS TOWED TO LOCAL...

ENGINE AIR INTAKE DESIGN IS SUSCEPTIBLE TO FLOODING WITH WATER. A LARGE AMOUNT OF WATER WILL COLLECT IN THE INTAKE TUBE BEHIND THE FRONT GRILL. THE DRAIN INSTALLED IN THE INTAKE TUBE IS NOT SUFFICIENT ENOUGH FOR HIGH VOLUMES OF WATER IN A SHORT PERIOD OF TIME, SUCH AS IN A THUNDERSTORM. THE DRAIN AL...

ENGINE AIR INTAKE DESIGN IS SUSCEPTIBLE TO FLOODING WITH WATER. A LARGE AMOUNT OF WATER WILL COLLECT IN THE INTAKE TUBE BEHIND THE FRONT GRILL. THE DRAIN INSTALLED IN THE INTAKE TUBE IS NOT SUFFICIENT ENOUGH FOR HIGH VOLUMES OF WATER IN A SHORT PERIOD OF TIME, SUCH AS IN A THUNDERSTORM. THE DRAIN AL...

THE ENGINE AIR FILTER BOX GETS FLOODED WITH WATER WHICH COULD LEAD TO ENTERING WATER IN THE ENGINE AND SEIZE THE ENGINE OPERATION. I NOTICED THAT THIS HAPPENS TO MULTIPLE TOUAREG OWNERS AND VW OF AMERICA DOES NOT WANT TO ISSUE A RECALL FOR THIS PROBLEM. IT LOOKS LIKE VW OF EUROPE AND CHINA RE-CALLE...

THE ENGINE AIR FILTER BOX GETS FLOODED WITH WATER WHICH COULD LEAD TO ENTERING WATER IN THE ENGINE AND SEIZE THE ENGINE OPERATION. I NOTICED THAT THIS HAPPENS TO MULTIPLE TOUAREG OWNERS AND VW OF AMERICA DOES NOT WANT TO ISSUE A RECALL FOR THIS PROBLEM. IT LOOKS LIKE VW OF EUROPE AND CHINA RE-CALLE...

WATER GETTING IN THE ENGINE AIR FILTER BOX, AND SATURATING AIR FILTER. WE HAVE NOT DRIVEN IN HEAVY RAIN, OR THROUGH ANY PUDDLES.PROBLEM WAS FOUND AT DEALER OIL CHANGE SERVICE

WATER GETTING IN THE ENGINE AIR FILTER BOX, AND SATURATING AIR FILTER. WE HAVE NOT DRIVEN IN HEAVY RAIN, OR THROUGH ANY PUDDLES.PROBLEM WAS FOUND AT DEALER OIL CHANGE SERVICE

MY VEHICLE HAS BEEN EXPERIENCING WATER DAMAGE TO THE AIR FILTER. IT IS UNKNOWN IF THIS IS FROM A CAR WASH, DRIVING IN THE RAIN OR THE VEHICLE SITTING IN THE RAIN. THIS IS A COMMON COMPLAINT AMONG AN ONLINE WEBSITE FORUM.

MY VEHICLE HAS BEEN EXPERIENCING WATER DAMAGE TO THE AIR FILTER. IT IS UNKNOWN IF THIS IS FROM A CAR WASH, DRIVING IN THE RAIN OR THE VEHICLE SITTING IN THE RAIN. THIS IS A COMMON COMPLAINT AMONG AN ONLINE WEBSITE FORUM.

AIR INTAKE SYSTEM LETS WATER INTO THE ENGINE WHICH CAN CAUSE DESTRUCTION OF THE ENGINE, LOSS OF POWER, LOSS OF POWER STEERING, AND LOSS OF POWER BRAKES WHILE DRIVING. I INSPECTED THE AIR FILTER ON MY CAR TO EVALUATE IT FOR THIS ISSUE AND THE BOTTOM OF THE FILTER WAS SOAKED AFTER A CAR WASH. IT WAS C...

AIR INTAKE SYSTEM LETS WATER INTO THE ENGINE WHICH CAN CAUSE DESTRUCTION OF THE ENGINE, LOSS OF POWER, LOSS OF POWER STEERING, AND LOSS OF POWER BRAKES WHILE DRIVING. I INSPECTED THE AIR FILTER ON MY CAR TO EVALUATE IT FOR THIS ISSUE AND THE BOTTOM OF THE FILTER WAS SOAKED AFTER A CAR WASH. IT WAS C...

AFTER A RAINY NIGHT, GOT INTO MY CAR THE NEXT MORNING HEARD A WEIRD NOISE WHILE PULLING OUT OF DRIVEWAY, DROVE DOWN THE STREET AND CAR STARTING BUCKING, WHITE SMOKE COMING OUT BACK AND LOST CONTROL OF THE CAR...NO POWER STEERING, NO BRAKES CAR DIED. THIS IS THE SECOND TIME THIS HAPPENED TO ME, IT H...

AFTER A RAINY NIGHT, GOT INTO MY CAR THE NEXT MORNING HEARD A WEIRD NOISE WHILE PULLING OUT OF DRIVEWAY, DROVE DOWN THE STREET AND CAR STARTING BUCKING, WHITE SMOKE COMING OUT BACK AND LOST CONTROL OF THE CAR...NO POWER STEERING, NO BRAKES CAR DIED. THIS IS THE SECOND TIME THIS HAPPENED TO ME, IT H...

AFTER A RAINY NIGHT, GOT INTO MY CAR THE NEXT MORNING HEARD A WEIRD NOISE WHILE PULLING OUT OF DRIVEWAY, DROVE DOWN THE STREET AND CAR STARTING BUCKING, WHITE SMOKE COMING OUT BACK AND LOST CONTROL OF THE CAR...NO POWER STEERING, NO BRAKES CAR DIED. THIS IS THE SECOND TIME THIS HAPPENED TO ME, IT H...

AFTER A RAINY NIGHT, GOT INTO MY CAR THE NEXT MORNING HEARD A WEIRD NOISE WHILE PULLING OUT OF DRIVEWAY, DROVE DOWN THE STREET AND CAR STARTING BUCKING, WHITE SMOKE COMING OUT BACK AND LOST CONTROL OF THE CAR...NO POWER STEERING, NO BRAKES CAR DIED. THIS IS THE SECOND TIME THIS HAPPENED TO ME, IT H...

AFTER A RAINY NIGHT, GOT INTO MY CAR THE NEXT MORNING HEARD A WEIRD NOISE WHILE PULLING OUT OF DRIVEWAY, DROVE DOWN THE STREET AND CAR STARTING BUCKING, WHITE SMOKE COMING OUT BACK AND LOST CONTROL OF THE CAR...NO POWER STEERING, NO BRAKES CAR DIED. THIS IS THE SECOND TIME THIS HAPPENED TO ME, IT H...

AFTER A RAINY NIGHT, GOT INTO MY CAR THE NEXT MORNING HEARD A WEIRD NOISE WHILE PULLING OUT OF DRIVEWAY, DROVE DOWN THE STREET AND CAR STARTING BUCKING, WHITE SMOKE COMING OUT BACK AND LOST CONTROL OF THE CAR...NO POWER STEERING, NO BRAKES CAR DIED. THIS IS THE SECOND TIME THIS HAPPENED TO ME, IT H...

THE TOUAREG HAS A DESIGN FLAW THAT HAVE THE ENGINE AIR INTAKE UNDER NEATH THE FRONT HEADLIGHT, WHICH, UNDER HEAVY RAIN, WILL LET WATER FLOW THOUGH TO THE INTAKE PIPE AND GET INTO THE ENGINE. I HAVE PERSONALLY VALIDATED THIS AS MY AIR FILTER GETS SOAKING WET AFTER A HEAVY RAIN. THERE HAVE ALSO BEEN...

THE TOUAREG HAS A DESIGN FLAW THAT HAVE THE ENGINE AIR INTAKE UNDER NEATH THE FRONT HEADLIGHT, WHICH, UNDER HEAVY RAIN, WILL LET WATER FLOW THOUGH TO THE INTAKE PIPE AND GET INTO THE ENGINE. I HAVE PERSONALLY VALIDATED THIS AS MY AIR FILTER GETS SOAKING WET AFTER A HEAVY RAIN. THERE HAVE ALSO BEEN...

WATER WAS FOUND IN THE AIR FILTER AND ENGINE. SERVICE ADVISER STATED THAT THE VEHICLE WAS IN WATER. I REPLIED THAT THE VEHICLE HAS BE DRIVEN IN HEAVY RAIN AND SITS OUTSIDE IN THE WEATHER. ACCORDING TO THE SERVICE ADVISER THE ENGINE NEED TO BE REPLACED. I HAVE RESEARCHED ONLINE AND FOUND SEVERAL MORE...

WATER WAS FOUND IN THE AIR FILTER AND ENGINE. SERVICE ADVISER STATED THAT THE VEHICLE WAS IN WATER. I REPLIED THAT THE VEHICLE HAS BE DRIVEN IN HEAVY RAIN AND SITS OUTSIDE IN THE WEATHER. ACCORDING TO THE SERVICE ADVISER THE ENGINE NEED TO BE REPLACED. I HAVE RESEARCHED ONLINE AND FOUND SEVERAL MORE...

MY CAR SINCE I BOUGHT IT AND IT HAS A VISIBLE SHAKING IN THE STEERING WHEEL, THERE WERE MULTIPLE ATTEMPTS TO FIX THE PROBLEM AND IT JUST KEEPS COMING BACK. EVENTUALLY VW CUSTOMER SERVICE IS SAYING THAT IT IS A NORMAL CHARACTERISTIC OF THE CAR. I RESEARCHED THIS ONLINE AND I AM NOT THE ONLY AFFECTED ...

MY CAR SINCE I BOUGHT IT AND IT HAS A VISIBLE SHAKING IN THE STEERING WHEEL, THERE WERE MULTIPLE ATTEMPTS TO FIX THE PROBLEM AND IT JUST KEEPS COMING BACK. EVENTUALLY VW CUSTOMER SERVICE IS SAYING THAT IT IS A NORMAL CHARACTERISTIC OF THE CAR. I RESEARCHED THIS ONLINE AND I AM NOT THE ONLY AFFECTED ...

MY CAR SINCE I BOUGHT IT AND IT HAS A VISIBLE SHAKING IN THE STEERING WHEEL, THERE WERE MULTIPLE ATTEMPTS TO FIX THE PROBLEM AND IT JUST KEEPS COMING BACK. EVENTUALLY VW CUSTOMER SERVICE IS SAYING THAT IT IS A NORMAL CHARACTERISTIC OF THE CAR. I RESEARCHED THIS ONLINE AND I AM NOT THE ONLY AFFECTED ...

MY CAR SINCE I BOUGHT IT AND IT HAS A VISIBLE SHAKING IN THE STEERING WHEEL, THERE WERE MULTIPLE ATTEMPTS TO FIX THE PROBLEM AND IT JUST KEEPS COMING BACK. EVENTUALLY VW CUSTOMER SERVICE IS SAYING THAT IT IS A NORMAL CHARACTERISTIC OF THE CAR. I RESEARCHED THIS ONLINE AND I AM NOT THE ONLY AFFECTED ...

MY CAR SINCE I BOUGHT IT AND IT HAS A VISIBLE SHAKING IN THE STEERING WHEEL, THERE WERE MULTIPLE ATTEMPTS TO FIX THE PROBLEM AND IT JUST KEEPS COMING BACK. EVENTUALLY VW CUSTOMER SERVICE IS SAYING THAT IT IS A NORMAL CHARACTERISTIC OF THE CAR. I RESEARCHED THIS ONLINE AND I AM NOT THE ONLY AFFECTED ...

MY CAR SINCE I BOUGHT IT AND IT HAS A VISIBLE SHAKING IN THE STEERING WHEEL, THERE WERE MULTIPLE ATTEMPTS TO FIX THE PROBLEM AND IT JUST KEEPS COMING BACK. EVENTUALLY VW CUSTOMER SERVICE IS SAYING THAT IT IS A NORMAL CHARACTERISTIC OF THE CAR. I RESEARCHED THIS ONLINE AND I AM NOT THE ONLY AFFECTED ...