2012 VOLVO S60 Engine Problems

Engine has failed and is unrepairable. The car has been maintained well according to the manufacturer’s guidelines with regular oil changes. It has only 94,875 miles. The mechanic said that there is probably a piston gasket failure leading to oil leak into the engine. This appears to have been reported with this year/model vehicles. I would like Volvo to take ownership of poor manufacturing and fix the problem to my satisfaction.

Discovered that my engine is burning oil. There was no warning from my vehicle or from Volvo (during regular maintenance) that this was happening. It was just sudden that the check engine light went on and I checked the oil and found that it was basically empty. Volvo confirmed that the engine is burning oil and that this model and make was discovered to have this engine issue. Volvo did not offer a solution other than to buy a new vehicle to replace this one. In my research online, this problem is common for this model and make 2012 S60 T5, may other have reported the same issue and it seems that there is a recall for this problem but my vehicle (VIN) does not report this to be a problem for my car. I’m not sure what to do.

The contact owns a 2012 Volvo S60. The contact stated that upon starting the vehicle, an unknown belt fractured, and the vehicle failed to start. There were no warning lights illuminated. The contact called the local dealer, who informed the contact about diagnostic testing, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.

Mileage: 80,000

On June 2, 2023 I went to start my car and the engine would not turn over. The dashboard displayed a number of warning lights and messages (DSTC Service Required, SRS Airbag Service Urgent, Transmission Service Required, Coolant System Service Required). When the tow truck driver arrived later that day, they tried to jumpstart my car but reported the battery was completely dead. I had the car taken to a local shop that specialized in Volvo cars. A few days later the shop called to tell me that not only was the battery dead, but my car key was no longer responding, and that the Engine Control Module "exploded." None of the mechanics at the shop had seen such a thing before. The shop also told me that they could not figure out what had been draining the battery. I was advised to reach out to the dealership. I did and happened to meet with the general manager and a lead technician who happened to be on site. I was told that while rare, the Engine Control Module can "explode." I was willing to drop the matter until I started seeing "Low Battery" warnings in early Sept. of 2023. I was finally able to get the car into the dealership on 1/2/24. After talking with the mechanic, he suggested that the satellite radio in my car was continuously draining my battery and to resolve the problem all they would need to do is download new software. A few hours later the mechanic confirmed that my car needed an RDAR upgrade to stop the battery drainage. I do not understand how the dealership could sell me the car without checking to make sure the software had been upgraded in the first place. RDAR failure is not something that pops up as a recall or major safety concern. If the car had lost power while in motion, there could have been serious consequences.

Surpintine belt shredded due to faulty belt tensioner. Shreds of belt wedged between crankshaft timing sprocket on engine causing engine to jump timing while driving down highway and vehicle lost all power and very hard to steer due to all valves in motor bent because of poor design. Definitely a safety concern. Volvo is aware but does nothing. 11,000 dollars to replace engine.

The contact owns a 2012 Volvo S60. The contact stated while driving approximately 40 MPH, the vehicle lost motive power and stalled. The vehicle was later towed to the local dealer who diagnosed the vehicle and determined that the drive belt had failed, causing damage to the timing cover and other drive belts. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 62,000.

Mileage: 62,000

I bought used s60 and sent car to auto shop due to engine seize . I was told The engine needed to be replaced. I has replacement done. Car ran good and I was pleased. Months later, the vehicle made a clicking noise when I arrived home. When I checked the oil the following morning, there was no oil in car. I was never given a low oil level indication or warning. Now car is making crazy tapping sounds. i

On December 1, 2021 I was driving my 2012 Volvo S60 T5, that I purchased 3/2021 with 99,489 miles on it, on the highway and it stalled without warning after almost crashing. There were no warning alerts or check engine light that came on the dashboard and the car had 1,000 miles until the next oil change. After browsing the internet, we realized that the car had a recall because their vehicles were not warning the driver that there was low oil pressure allowing the driver to continue driving until the engine seized (Recall #R29436; National Highway Traffic Safety Administration campaign #13V592000). The recall was repaired by Prestige Auto on 1/2014. I contacted Volvo of North America who opened up a case and then had the car towed to Portland Volvo in Scarborough, Maine for an appointment on December 14, 2021. On December 15, 2021 Portland Volvo informed us that the vehicle’s engine was beyond repair because of an unfortunate mechanical failure due to lack of lubrication. Later that evening I received an email from Volvo of NA stating that they would cover $750 of the repairs. I emailed back asking to wait for a quote from Portland Volvo on how much it was going to be to repair the vehicle. On December 16, 2021 I was informed by Portland Volvo that she spoke with the district manager and that a used engine costs between $10-14,000. Volvo of North America has now decided to retract their $750 offer to help because the car is now out of warranty but it was due to a manufacturer's defect. I spoke with Prestige Auto (the dealership who fixed the repair) and was told that if the repair was actually fixed then it would have done its due diligence and alerted the driver that there wasn't any oil pressure. I have also read articles on these kinds of issues and it states that a recall is to be repaired until it fixes the issue, and obviously the issue wasn't fixed the first time. I asked for an appeal, was denied and now Volvo wont respond back to emails or calls.

My wife and I were driving to BWI airport for a 10:30am flight from Virginia Beach in the Express Lane on I-95N going 75mph when all of a sudden at 8:30am the engine seized and I got a message telling me I would experience "Reduced Engine Performance" as my car puttered to a stop with white smoke pouring out of the exhaust. Prior to this message I had no warnings or messages on my dashboard. I got out of my car to check my oil and it was completely evaporated, so I called AAA. While we are 1 hour into waiting (it is now 9:30am) on the narrow shoulder of two Express Lanes for a tow truck to take our car to a shop at 11:40am and for a Lyft driver to figure out how to get to us, two VDOT employees told us we had to move our car by 11am otherwise the state police will tow us. I managed to call a local tow company who finally arrived by 10:55am, so we had been stranded in an Express Lane watching cars fly by at 85mph for almost 2 and a half hours before we were able to move. After the first shop took a look and told me the engine was damaged and that they couldn't replace it, I had it towed to a Volvo dealership. 5 days and a $375 diagnostic later, they find that the turbocharger has an internal oil leak and that this and the catalytic converter would have to be replaced for $6k. Aside from now being carless 4 hours from the dealership and missing my wife's birthday celebration without refund, I now have a $6,375 bill that I had no way of preventing due to a manufacturing design flaw in 2012 Volvo S60 T5. I SHOULD have been warned of a low oil situation so I could have at least pulled over and properly tended to it. I SHOULD NOT have to be liable for a Volvo design flaw that may involve faulty piston rings that has apparently affected countless others. This incident put both my wife and I in danger on an Express Lane on a very busy highway. Volvo needs to be accountable for this design flaw.

It looks as if my car should have been included in the 62Vin recall for engine sensor not stating low oil. Car started to knock and shutoff with no warning for low oil pressure. Diagnostic show oil was issue but even when completely drained car still does not display low oil which caused motor to blow. Contacted volvo and they would not add vehicle to recalls even though car year manufactured period and engine vin matched recall.

This in regards to a vehicle I purchased on March 30, 2021. It is a 2012 Volvo S60 T5 VIN #[XXX]. When I purchased the car it had 99,489 miles on the odometer and when the vehicle became an issue it was at 104,409 miles on the odometer. I purchased it on Craigslist from a physician in Maine. On December 1, 2021 my husband was driving the vehicle on the highway and it stalled without warning after almost crashing. He was able to pull over, start the car back up and drive it home. There were no warning alerts or check engine light that came on the dashboard. After browsing the internet, we realized that the car had a recall due to an oil consumption level issue in 2014 (Recall #R29436; National Highway Traffic Safety Administration campaign #13V592000). I contacted Volvo of North America who opened up a case (case #[XXX]) and then had the car towed to Portland Volvo in Scarborough, Maine for an appointment on December 14, 2021. On December 15, 2021 Portland Volvo informed us that the vehicle’s engine was beyond repair. Later that evening I received an email from [XXX] at Volvo of NA stating that they would cover $750 of the repairs. I emailed her back asking her to wait for a quote from Portland Volvo on how much it was going to be to repair the vehicle. On December 16, 2021 I was informed by [XXX] at Portland Volvo that she spoke with the district manager and that a used engine costs between $10-14,000 and that Volvo of North America has decided not to help because the car is now out of warranty but [XXX] from Portland Volvo admitted it was a manufacturer's defect. Not only has the car been seen periodically throughout its lifetime at Volvo dealerships and was seen in July 2021 due to two recalls that needed to be fixed at Volvo in Exeter, NH. They did a multi-point inspection on the car and everything passed and only 3,500 miles had been put on the car since. I have all the paperwork proving all of this. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2012 Volvo S60. The contact stated while driving 35 mph, the oil pressure warning light was illuminated. The contact pulled over and parked on the side of the road and turned off the vehicle but it was unable to be restarted. The contact stated the vehicle was not drivable. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V592000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer had not been informed of the failure. The failure mileage was approximately 133,000.

Mileage: 133,000

I had the car about 3 months from a dealership. I was driving through the hills near my house, at first no problem. After about 4 turns or so this red light would come on saying something like low oil pressure and the car would stall a bit til I was out of the turn. Didn’t say anything about needing oil or anything. I would have gone straight to a gas station had there been one. My only option was to turn around when I could at the bottom of the hill and go back. The car did the same thing on the way back. I got the car home without further problems parked it and planned to have it checked out first thing when a drove the car again. A couple days went by I decided it was time to have the car checked out. Got in the car started the car and the car started making an extreme rattling noise. I thought maybe something came loose I popped the hood and the rattling increased the the car stalled and stopped running before I got a chance to have it checked out. I started looking on line and found that the were hundreds of people with this same year make and model that the same happened to them . I tried to get my insurance to pay for it but they wouldn’t go for it. I went back online and learned that this issue is something Volvo knew about for many years and said it was limited to models 2012 with vin62 which my car is but only for like a three month period of time during 2012 . I thought they are obviously trying to limit the amount of responsibility they have to people like me who unknowingly purchased a Volvo expecting to have a quality car that would last many years. If you read the hundreds of blogs from people who’s cars engines failed exactly the way Volvo said of the cars Volvo was willing to recall and repair because it is Volvo’s responsibility to do so. I got lucky that the engine didn’t fail as I was driving through the hills. I and others could’ve been hospitalized or killed Thanks to Volvo only informing a very limited few of this issue

I was driving on my way back home. When my car started to knock. As I was slowing down to pull over. My oil pressure light came on. Granted, the reason was unknown. I had just recently checked the oil level. I got out to check the dipstick to find smoke coming out where the dipstick was. Curious as I was, I had no oil which left me puzzled. After some research, I found that my car had a recall on it for oil consumption. I called and asked a rep if they could verify if my vehicle was serviced for the issue. But without a doubt, he said it was. I just want to know if the problem was fixed. I currently can't crank my vehicle. I even dug into it myself and found that I had a bad starter nd battery. After replacing the two. I still can't get my vehicle to turn over. Any help would be much appreciated. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I was on my was home from work and I Engine Started to malfunction In the middle of the street I got help to push out of the street waited a few minutes and it started back up thank God it got me home but now I’m still having problems

APRIL B2021. I WAS DRIVING ON THE HIGHWAY AND MY VEHICLE STALLED . I IMMEDIATELY PULLED OVER AND GOT OUT THE CAR FEARFUL OF MY SAFETY I CALLED A TOW TRUCK TO TOW THE CAR. THE CAR WAS TOWED TO A VOLVO DEALERSHIP WHICH REFUSED TO DIAGNOSE THE CAR. SO I GOT IT TOWED TO A CERTIFIED SHOP. I WAS TOLD THAT TWO CYLINDERS LOST PRESSURE AND I NEED A REPLACEMENT MOTOR. WHAT? I NEVER RECEIVED ANY WARNING LIGHTS , NO LOW OIL PRESSURE LIGHT. I FOLLOWED THE MAINTENANCE SCHEDULE. HOW IS THIS . I'VE CONTACTED VOLVO AMERICA AND AM WAITING. I FIND IT STRANGE THAT THE VOLVO THAT I'VE BEEN USING FOR THE LAST FOUR YEARS SUDDENLY REFUSED TO LOOK AT THE CAR. I'M LEARNING THAT SEIZED ENGINES IN THIS PARTICULAR MAKE AND MODEL IS COMMON RIGHT AROUND 100,000 MILES.

Mileage: 101,000

EXTREMELY HIGH OIL CONSUMPTION WAS EVENTUALLY DIAGNOSED BY DEALER AS DUE TO FAULTY PISTON RINGS, WHICH WERE REPLACED AT A HIGHLY-DISCOUNTED COST ON 1/17/20 AT 100,573 MILES. WHILE DRIVING THE CAR ON 1/16/21 (MILEAGE WAS THEN ABOUT 105,000 MILES) I GOT AN ALERT THAT THERE WAS NO OIL PRESSURE AND CAR SHOULD BE STOPPED IMMEDIATELY. AFTER STOPPING, I DETERMINED THAT THE OIL LEVEL WAS IN THE NORMAL ZONE. I THEN TALKED TO THE DEALER, WHO SAID HE THOUGHT IT WAS AN ELECTRONIC ISSUE AND THAT I COULD DRIVE THE CAR HOME. LESS THAN 20 MILES LATER, AN ALERT SAID THE ENGINE WAS SHUTTING DOWN, AND THE CAR LIMPED TO A STALL AT THE SIDE OF A FREEWAY EXIT. CAR COULD NOT BE STARTED, AND WAS TOWED TO THE DEALER. DEALER HAS ADVISED THAT THE ENGINE HAD FAILED AND COULD NOT BE REPAIRED.

Mileage: 105,000

THE CAR DISPLAYED A LOW OIL WARNING, SO I CHECKED AND THE OIL WAS A LITTLE LOW SO I ADDED A QUART. THE LIGHT DISAPPEARED. THE NEXT DAY, SAME THING HAPPENED, BUT OIL LEVEL WAS FULL. THE LIGHT AGAIN WENT OUT. LATER THAT DAY, THE LOW OIL LIGHT CAME BACK ON, SO I PULLED OVER AND HAD THE CAR TOWED TO MY HOUSE. DECIDED TO CHANGE THE OIL, AND SAW METAL SHAVING IN THE FILTER. I DISASSEMBLED THE ENGINE AND METAL WAS EVERYWHERE. THE CULPRIT WAS A SHATTERED OIL PUMP, WHICH SPEWED METAL ALL INTO THE CRANKSHAFT AND BEARINGS. A QUICK SEARCH ONLINE FOUND NUMEROUS CASES SIMILAR TO MINE, WHERE THE ENGINE BLEW WITH NO TYPE OF WARNING OR CHECK ENGINE LIGHT. THIS WAS CAUSED BY A DEFECTIVE OIL PUMP THAT BREAKS DOWN AND SHATTERS INSIDE THE ENGINE BLOCK, CAUSING METAL TO ENTER THE ENGINE AND DESTROY IT.

Mileage: 130,000

CAR NEVER WARNED OF LOW PRESSURE OR OIL LOW. CAR STARTED TO SHIMMY AND BLOW WHITE SMOKE. IT CAN NO LONGER BE DRIVEN. PISTON HEADS BLEW DUE TO LACK OF LUBRICATION.WILL COST APPROX 7 TO 8 THOUSAND TO FIX.

Mileage: 60,000

AS I APPROACHED A RED LIGHT I BEGAN TO SLOW DOWN AND MY CAR STARTED TO SHAKE AND THEN IT TURNED OFF I WAS UNABLE TO TURN ON MY HAZARDS TO WARN OTHER DRIVERS OR PULL OVER TO THE SIDE, AFTER A COUPLE SECONDS THE LIGHTS CAME BACK ON AND I PUT THE CAR IN P AND STARTED IT AGAIN. IT HAPPENED AGAIN LATER ON THE SAME DAY.

Mileage: 136,000

TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT WHILE MAKING A LEFT OR RIGHT TURN, THE LOW OIL LEVEL WARNING LIGHT FLASHED ON THEIR INSTRUMENT PANEL AND DISAPPEARED. THE CONTACT ADDED A QUART OF OIL AND APPROXIMATELY THREE WEEKS LATER WHILE HIS WIFE WAS DRIVING, SHE BECAME AWARE OF A KNOCKING SOUND COMING FROM THE VEHICLE. THE CONTACT CHECKED THE VEHICLE AND CONFIRMED THE KNOCKING SOUND. THE CONTACT CHECKED THE DIPSTICK AND NOTICED THAT IT WAS DRY. THE CONTACT HAD NOT CONTACTED A DEALER OR A CERTIFIED MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT THE LOCAL DEALER FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

Mileage: 103,000

TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEED, THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING INTERMITTENT. THE VEHICLE WAS TAKEN TO CHERRY HILL VOLVO CARS (1810 MARLTON PIKE WEST, CHERRY HILL, NJ 08002, (856) 665-4050) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MANIFOLD, TURBO CHARGER, CYLINDER BLOCK, NEW PISTON RODS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE NOT AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V592000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 151,031.

Mileage: 151,031

2012 VOLVO 60, NEEDS NEW ENGINE. VOLVO STATES ITS NOT WORTH REPAIRING AT 81K MILES. VIN # [XXX] THIS CAR WAS PURCHASED CERTIFIED IN 2015 FROM BILL GRAY VOLVO, 2897 MURRYSVILLE ROAD PENNSYLVANIA, 15317 I BOUGHT A CERTIFIED 2012 VOLVO S60 T5, VIN # [XXX] IN 2005 FROM A DEALER IN PITTSBURGH, PA, WITH 17/K. I MAINTAINED THE CAR, WITH ALL THE REQUIRED SERVICE. THE CAR DRIVES RUNS WELL, THE CHECK ENGINE WAS ON AND WHEN I TOOK IT FOR A STATE INSPECTION, I WAS TOLD IT HAD INTERNAL ENGINE ISSUES: MIS-FIRING, NO COMPRESSION ON CYLINDER # 1 AND LOW COMPRESS ON #2 CYLINDER. I WAS TOLD IT'S TOO EXPENSIVE TO REPAIR. IT'S WELL UNDER THE 100K WARRANTY, WITH ONLY 82/K MILES BUT OVER THE 5 YEAR WARRANTY PERIOD. I WAS TOLD REPLACING THE ENGINE IS NOT AN OPTION BECAUSE IT WILL COST 13K EVEN A USED ENGINE WILL NOT WORK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 82,000

TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN ABNORMAL AMOUNT OF OIL. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 13V592000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO THE VOLVO STORE LOCATED AT 1051 WEST WEBSTER AVE, WINTER PARK, FL 32789, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE NHTSA CAMPAIGN NUMBER: 11V303000 (FUEL SYSTEM, GASOLINE) WAS REFERENCED HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.

Mileage: 79,000

TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED EXTREME OIL CONSUMPTION WITH THE OIL LEVEL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BAUM BOULEVARD AUTOMOTIVE 4741 BAUM BLVD, PITTSBURGH, PA 15213 WHERE THE SPARK PLUGS AND COILS WERE REPLACED; HOWEVER, THE FAILURE HAD RECURRED SOON AFTER. THE VEHICLE WAS THEN TOWED TO STAR VOLVO CARS GREENSBURG LOCATED AT 5200 US-30 B, GREENSBURG, PA 15601 WHERE THE VEHICLE WAS DIAGNOSED WITH ENGINE FAILURE. THE CONTACT WAS GIVEN AN ESTIMATE OF $7,000.00 FOR THE REPAIR, WHICH WAS STILL PENDING. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V592000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Mileage: 50,000

EXCESSIVE OIL CONSUMPTION BETWEEN OIL CHANGE INTERVALS. SINCE THE PURCHASE OF THIS CAR (2/1/2016) I HAVE USED FULLY SYNTHETIC OIL (CASTROL). OIL LEVEL SLOWLY DROPS BETWEEN SCHEDULED OIL CHANGES. PRIOR TO THE LAST SCHEDULED OIL CHANGE (1/10/2020) I CHECKED THE OIL IT IT WAS VERY DANGEROUSLY LOW. THERE ARE NOT ( AS CERTIFIED BY ASE AUTO TECH AND CONFIRMED) NO EXTERNAL OIL LEAKS OR EVIDENCE OF OIL IN THE ENGINE COMPARTMENT. THIS CAR NOW HAS 84.000 MILES ON IT AND I'M AFRAID THAT IT WILL DAMAGE ITSELF EVEN ON THE SHORT COMMUTE MY WIFE HAS TO WORK. I CONTINUE TO MONITOR THE OIL LEVEL NOW ALMOST DAILY. I FEEL THIS IS (DAILY OIL CHECK) ABSURD AS CLEARLY, PER THE OWNERS MANUAL, DOES NOT NOR SHOULD NOT REQUIRE CHECKING AND REFILLING OIL THIS OFTEN. THE CAR HAS SHOWN THIS PATTERN OF LUBRICANT CONSUMPTION SINCE WE BOUGHT IT. THE TAILPIPES HAVE ALWAYS HAD A HEAVY DEPOSIT OF CARBON SINCE WE BOUGHT IT. I WAS TOLD THAT "VOLVOS RUN DIRTY' AND THAT IT WAS NOT OF ANY CONCERN. NOW THAT I SEE A TECHNICAL JOURNEL AND TSB CLEARLY INDICATING A PROBLEM WITH MY SPECIFIC CAR, THIS EXPLAINS WHY. I UNDERSTAND THE FACT IN 2012 VOLVO ASSEMBLY SWITCHED MOTOR TYPES (62 TO 63?) DURING MIDRUN. INDICATIVE OF A PROBLEM OR ISSUE. I BELIEVE MY AUTO WAS INVOLVED. IT IS THE AUTO MAKER'S RESPONSIBILITY TO ENSURE A SAFE AUTOMOBILE WITH A REASONABLE AMOUNT OF MAINTENANCE (OR PM) REQUIRED. THE CONDITION MY WIFE AND MYSELF HAVE BEEN EXPERIENCING IS CLEARLY NOT NORMAL FOR ANY AUTO MAKER AND EVIDENTLY HAS EXISTED SINCE IT LEFT THE ASSEMBLY LINE. I ASK ONLY FOR THE AUTOMAKER TO STAND BEHIND THEIR OWN TSB FLAW, PERFORM THE WORK NEEDED TO REPAIR OR REPLACE ALL PART/PARTS NEEDED TO RESOLVE THEIR TSB FOR MY AUTO. THANKS FOR YOUR TIME IN REVIEW.

Mileage: 24,000

THE CAR SUFFERS FROM HIGH ENGINE CONSUMPTION, ENGINE OIL RUNS OUT PRIOR TO OIL CHANGE INTERVALS WITH NO EVIDENCE OF OIL LEAKS OR OIL BURNING). THIS CAN CAUSE CATASTROPHIC ENGINE FAILURE WHILE DRIVING. THE HIGH OIL CONSUMPTION HAS BEEN DOCUMENTED BY THE DEALER AND SHARED WITH THE MANUFACTURER. VOLVO HAS EVEN ISSUED A TECHNICAL JOURNAL THAT ATTRIBUTES THE CAUSE TO FAULTY PISTON O-RINGS. MANUFACTURER DIDN'T ISSUE A RECALL AND REFUSES TO ADDRESS THE PROBLEM. THERE ARE SEVERAL SIMILAR CASES DESCRIBED IN VOLVO FORUMS AND OTHER SOCIAL MEDIA CHANNELS, THAT HAVE NOT RECEIVED ANY COOPERATION FROM VOLVO.

Mileage: 117,000

TL* THE CONTACT OWNS A 2012 VOLVO S60. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE, THE CONTACT WAS INFORMED THAT THE VEHICLE MADE AN ABNORMAL SQUEAKING NOISE. THE CONTACT STATED THAT THERE MAY BE A FAILURE WITH A BELT OR PULLEY. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN ABNORMAL SQUEAKING NOISE AND THE CONTACT SHUT OFF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE ENGINE COVERED WAS REMOVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE DRIVE BELT, TIMING BELT, AND PULLEY WERE REMOVED AND REINSTALLED. THE MECHANIC STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO AN UNKNOWN RECALL REGARDING THE ENGINE AND ENGINE COOLING AND NHTSA CAMPAIGN NUMBER: 11V303000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 113,055.

Mileage: 113,055

TL* THE CONTACT OWNS A 2012 VOLVO S60. WHEN THE ENGINE WAS STARTED, THE LOW OIL PRESSURE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HAVE AN OIL CHANGE. AFTERWARDS, THE VEHICLE STALLED. THE CONTACT HAD THE VEHICLE PUSHED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 155,000.

Mileage: 155,000

THE OIL WAS CHANGED AT 85,000 MILES. AT APPROXIMATELY 90,000 MILES, THE LOW OIL PRESSURE LIGHT FLASHED ON AND IMMEDIATELY DISAPPEARED WHEN MAKING TURNS. THE SENSOR LIGHT DID NOT REMAIN ON THE DASHBOARD. THERE WAS NO EVIDENCE OF OIL LEAKING. AFTER A COUPLE OF DAYS, THE ENGINE BEGAN KNOCKING. THE OIL LEVEL WAS CHECKED AND WAS LOW. OIL WAS ADDED TO THE CAR. THE CAR WAS TAKEN TO THE VOLVO DEALER FOR A DIAGNOSTIC CHECK. THE DEALER REPRESENTATIVE STATED THAT NO WARNING LIGHT INDICATORS SHOWED DURING THE DIAGNOSTIC CHECK. THE ENGINE WAS STARVED OF OIL AND NEEDED TO BE REPLACED. HE MENTIONED THAT FOR THIS MODEL AND YEAR, NEW VEHICLE OWNERS THAT STILL HAD A WARRANTY WERE ASKED TO COME IN AND HAVE PISTON O-RINGS REPLACED BECAUSE OF EXCESSIVE OIL CONSUMPTION. WE WERE NOT MADE AWARE OF THIS ISSUE.

Mileage: 90,478

PURCHASED THIS VOLVO A FEW MONTHS AGO HAD IT FOR A WEEK AND IT BROKE DOWN WHILE IDLING IN MY DRIVEWAY IT WAS TOWED TO VOLVO OF ROANOKE, VA. THEY TOLD ME THE IDLER PULLEY SEIZED UP CAUSING THE VEHICLE TO JUMP TIME. THEY REPLACED THE DIVE BELT AND PUT THE VEHICLE BACK IN TIME AND TOLD ME THE VEHICLE WAS GOOD TO GO. (THEY CHARGED ME $1,000) I DOVE IT FOR A COUPLE OF DAYS AND THEN IT BROKE DOWN AGAIN ON THE INTERSTATE AND WAS TOWED BACK TO THE SAME DEALER. I WAS INFORMED THIS TIME THAT THE MOTOR NEEDED TO BE REPLACED AND GAVE ME NO EXPLANATION AS TO WHY. (THEY SAID THEY WOULD PUT A USED ENGINE IN WITH 130K MILES FOR $10,000) I HAD THE VEHICLE TOWED TO AN INDEPENDENTLY OWNED VOLVO REPAIR SHOP TO HAVE THEM CHECK IT OVER. THEY ALSO AGREE THAT THE ENGINE NEEDS TO BE REPLACED AND SAID THAT THE VALVES ARE BENT.

Mileage: 155,000

TL* THE CONTACT OWNS A 2012 VOLVO S60. WHILE DRIVING 30 MPH, THE VEHICLE LOST POWER AND THE ENGINE SEIZED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V592000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND STATED THAT THE ENGINE SEIZED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 115,000.

Mileage: 115,000

IN AUGUST OF THIS PAST YEAR MY ENGINE SHUT DOWN AS MY WIFE AND I MADE A TURN. THE MECHANIC THAT I HAD IT TOWED TO SAID THE ENGINE WAS THREE QUARTS LOW AND WAS GETTING NO COMPRESSION AND YET NO CHECK OIL INDICATOR LIGHT TURNED ON. I SPENT $6,000 ON A USED ENGINE. THURSDAY OF LAST WEEK THE SAME THING HAPPENED EXCEPT I WAS DRIVING STRAIGHT. I AGAIN HAD IT TOWED TO MY MECHANIC AND IT WAS CONFIRMED THAT THE ENGINE IS NOT GETTING ANY COMPRESSION. I THEN CALLED VOLVO WHO INFORMED ME THAT THERE WAS NOTHING THEY COULD DO FOR ME SINCE I HADN'T TAKEN THE VEHICLE IN TO A DEALER. I EXPLAINED THAT I LIVE OVER AN HOUR AWAY FROM THE CLOSEST DEALERSHIP AND ITS NOT FEASIBLE FOR ME TO TAKE MY CAR IN. I'M AFRAID TO SPEND ANY MORE MONEY ON A USED ENGINE ONLY TO HAVE IT SEIZE UP ON ME WITH NO WARNING. THIS IS THE SECOND ENGINE IN LESS THAN SIX MONTHS. I LOOKED ON THE INTERNET AND SAW THAT VOLVO HAD ISSUED A RECALL FOR CERTAIN 2012 S60 IN REGARDS TO THIS ISSUE. I AM NOT THE ORIGINAL OWNER OF THIS VEHICLE, SO I AM NOT SURE IF THIS VEHICLE WAS PART OF THAT RECALL OR NOT. I HAVE WAITED MY WHOLE LIFE TO OWN A VOLVO. HOWEVER, I CAN NOT IN GOOD CONSCIOUS SPEND ANY ADDITIONAL MONEY ON A DEFECTIVE VEHICLE.

Mileage: 117,000

LIKE MANY OF THE COMPLAINS LISTED FOR THIS MAKE AND MODEL, MY 2012 VOLVO S60 IS CONSUMING OIL BETWEEN OIL CHANGES WITH NO WARNING LIGHT OF LOW OIL PRESSURE SHOWING UP. THERE IS NO SMOKE OR PUDDLES INDICATING BURNING OIL OR AN OIL LEAK. WE TRY TO KEEP A CLOSE EYE ON THE OIL BECAUSE THE DEALER SAID SINCE IT'S A TURBO IT NEEDS EXTRA OIL BETWEEN CHANGES. ABOUT A YEAR AGO THE OIL TRAP WAS CHANGED BECAUSE IT WAS LEAKING. RECENTLY, THE CAR STARTED RUNNING ROUGH, LIKE IT NEEDED SPARK PLUGS,(THOUGH IT WAS NOT TIME) THEN THE CHECK ENGINE LIGHT CAME ON. WE FOUND OUT THE 5TH CYLINDER STOPPED FIRING AND I HAVE A WARPED HEAD NOW BECAUSE OF THE ENGINE GETTING TOO HOT. THE WEEK BEFORE, I COULD SMELL THE CAR WAS BURNING RICH, NOW I REALIZE IT WAS BECAUSE OF THE 5TH CYLINDER AND VERY LIKELY THE 'GUNK' FROM THE STOPPED UP OIL TRAP. EVERYTHING LEADS BACK TO THE OIL ISSUE.

Mileage: 124,000

IN OCTOBER 2018. WHILE DRIVING MY 2012 VOLVO ( 88,000 MILES)THE CAR STARTED TO HESITATE IN TRAFFIC THEN IT STOP. I HAD JUST EXIT THE EXPRESS HIGHWAY ON TO A CITY STREET. THERE WAS NO SENSOR LIGHTS OR ENGINE CHECK LIGHT THAT CAME ON AT ALL. TRIED TO CRANK THE CAR BACK UP. THE CAR WOULD NOT START. SUDDENLY THE OIL LIGHT AND THE AIR BAG LIGHT CAME ON. A SEARS TECHNICAL CAME OUT TO JUMP START THE CAR THINKING IT WAS MY BATTERY TO TAKE CAR TO THERE SHOP. HE CHECK THE OIL BECAUSE THE LIGHT WAS ON. THE OIL WAS FINE NOT LOW. I HAD JUST HAD A OIL CHANGE SEPT 2018. THE CAR STILL WOULD NOT START. I HAD TO GET A TOW TO A SHOP FOR FOREIGN CARS. MY DIAGNOSIS ENGINE LOCKED UP. THE INJECTORS 5 AND 6 WAS WIDE OPEN (HYDRO LOCKING ) FUEL HAD BEEN LEAKING EVERYWHERE EVEN IN MY OIL. THE PRICE WAS $1400.00 TO REPAIR.

Mileage: 88,186

ON DECEMBER 24, 2015, OUR 2012 VOLVO S60 FWD T5 ENGINE BROKE DOWN ON A CITY STREET. THE BELT WAS REPLACED AT THE VOLVO DEALERSHIP WITH A STANDARD "VOLVO-BELT." MILEAGE ON THE CAR AT THE TIME WAS 43843. FAST FORWARD TO AUGUST 21, 2018, THE CAR BREAKS DOWN AGAIN ON CITY STREET. CURRENT MILEAGE IS 73114. THE BELT AGAIN BREAKS. HOWEVER, THIS TIME DEBRIS GOT INTO TIMING BELT GEARS. THIS CAUSED THE ENGINE TO JUMP TIME AND NOW VALVES ARE BENT. VOLVO DEALERSHIP QUOTED $~6000.00 TO REPAIR. IS THERE AN UNDERLYING ENGINE/BELT PROBLEM THAT NEEDS TO BE INVESTIGATED.

Mileage: 73,114

CONSUMING OIL BETWEEN OIL CHANGES AND NO WARNING LIGHT OF LOW OIL PRESSURE SHOWS UP. JUST LUCKY TO HAVE CHECKED THE DIP-STICK DURING MY ROUTINE CHECKUP AND FOUND OIL COMPLETELY DEPLETED. ADDED 5 QUARTS OF SYNTHETIC OIL AGAIN CHECKING IN THREE WEEKS I HAD TO ADD ANOTHER 2 QUARTS. THIS IS NOT GOOD AT ALL. THE MANUFACTURER NEEDS TO BE NOTIFIED OF THIS PROBLEM WHICH IS VERY RAMPANT AND MANY PEOPLE HAVE HAD THEIR VEHICLES ENGINE SEIZE. A RECALL TO FIX THE PROBLEM IS NEEDED ASAP. THE VEHICLE HAS ONLY 62K

Mileage: 62,000

I TOOK MY CAR IN FOR A ROUTINE OIL CHANGE AND DISCOVERED WITHIN 45 MILES OF DRIVING THE CAR THAT THERE WAS NO OIL IN THE VEHICLE. THE OIL PRESSURE LIGHT NEVER CAME ON NOR DID THE CHECK ENGINE LIGHT COME ON. IT WASN'T UNTIL AFTER I ADDED 4QUARTZ OF OIL AND THE ENGINE QUIETED DOWN THAT THE OIL PRESSURE LIGHT CAME ON FOLLOWED BY A CHECK ENGINE LIGHT AND A NOTIFICATION SAYING TO TURN OFF THE ENGINE IMMEDIATELY. THIS HAPPENED AS I WAS DRIVING MY CAR TO PEP BOYS TO SEE A MANAGER ABOUT THEM NOT PUTTING OIL IN THE CAR. I HAVE BEEN FIGHTING WITH PEP BOYS ON THE ISSUE FOR OVER A MONTH AND THE MECHANIC I HIRED HAS JUST POINTED OUT THAT THERE WAS A RECALL FOR THE ISSUE I AM HAVING WITH MY CAR. APPARENTLY VOLVO HAS HAD AN ISSUE WITH THE TIRE PRESSURE LIGHT NEVER COMING ON WHICH IS EXACTLY WHAT I TOLD PEP BOYS THAT THERE WAS ABSOLUTELY NO INDICATION THAT THERE WAS NO OIL IN THE CAR UNTIL A KNOCKING SOUND HAD STARTED.

Mileage: 80,560

CAR DID NOT INDICATE LOW OIL PRESSURE AT ANY TIME. ENGINE SEIZED AND STALLED ON FREEWAY CREATING DRIVING HAZZARD. CAR WAS IN MOTION AT APPROX. 65 MPL, STARTED SHAKING AS IF A TIRE HAD BLOWN. CAR STARTED TO SMELL LIKE BUNED OIL, STALLED AND WOULD NOT RESTART. THE ONLY ALERT THAT CAME ON WAS THE LOW BATTERY ICON AFTER THE MOTOR SEIZED.

Mileage: 103,000

TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT THE ENGINE SEIZED WITHOUT WARNING WHILE DRIVING 45 MPH. THE VEHICLE WAS TOWED TO MCGRATH VOLVO CARS BARRINGTON (300 MN HOUGH ST, BARRINGTON, IL) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED DUE TO THE OIL BEING FOUR QUARTS LOW. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V592000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

Mileage: 125,000

VOLVO HAS AN INTERNAL SERVICE RECALL FOR THEIR ENGINE OIL SENSORS. THE INFORMATION CAN BE FOUND HERE: THEY HAVE STATED THAT THEY FIXED THE SENSOR IN MY VEHICLE; HOWEVER, I STILL EXPERIENCED THE EXACT PROBLEM DESCRIBED IN THE SERVICE RECALL. MY CAR SHOWED 0 ENGINE OIL LIGHT READINGS, BUT MY ENGINE SEIZED UP IN THE MIDDLE OF THE INTERSTATE. HAD OTHER VEHICLES BEEN AROUND, I WOULD HAVE SURELY BEEN IN AN ACCIDENT.

Mileage: 104,000

AT AROUND 51,000 MILES, THE OIL PRESSURE LIGHT BLINKED. WE CHECKED THE OIL AND FOUND THAT WE HAD TO ADD 5 QUARTS ON 11/5/2017. VOLVO ADDED ANOTHER QUART ON 12/26/2017. WE ARE CONCERNED ABOUT THE OIL USAGE AND SAFETY, AND ARE KEEPING IN CONTACT WITH OUR VOLVO DEALER TO SEE IF THIS CONTINUES.

Mileage: 51,000

TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT THE DEALER (JIM FISHER VOLVO, 2108 W BURNSIDE ST, PORTLAND, OR 97210, (503) 295-5571) INDICATED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED DUE TO A PREMATURE INTERNAL FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

THE CAR WAS CONSUMING OIL AT A SHOCKING RATE - 12 QUARTS OVER THE COURSE OF 2 MONTHS AND THE OIL LIGHT DID NOT ILLUMINATE, EVEN WHEN THE ENGINE WAS COMPLETELY OUT OF OIL! I OPENED A CASE WITH VOLVO USA AT THE TIME AND WAS TOLD TO BRING THE CAR TO A DEALER. THE DEALER COULD NOT FIND A LEAK AND DID NOT RESOLVE THE PROBLEM. I RETURNED TO THE DEALER AGAIN FOR THE SAME ISSUE AND IT WAS STILL NOT RESOLVED. A FEW WEEKS AFTER MY MOST RECENT VISIT TO THE DEALER, THE CAR MADE A LOUD NOISE WHILE IN TRAFFIC GOING ABOUT 30 MPH. THE CAR WAS DEAD IN THE MIDDLE OF ATLANTA TRAFFIC. IT TURNS OUT THE ENGINE "THREW A ROD" AND THE ENTIRE ENGINE WOULD NEED TO BE REPLACED ($11K)! THIS CAR HAS 78K MILES ON IT. I AGAIN REACHED OUT TO VOLVO USA AND WAS TOLD THAT ALL GOODWILL REPAIRS WERE AT THE DISCRETION OF THE DEALER AND THE DEALER DID NOT FEEL ANY ASSISTANCE WAS IN ORDER IN THIS CASE. AT THIS TIME I HAVE A VERY GOOD LOOKING AND EXPENSIVE BOAT ANCHOR IN MY DRIVEWAY. AFTER READING MANY SIMILAR COMPLAINTS ON THIS SITE, I HAVE ONCE AGAIN REACHED OUT TO VOLVO USA FOR ASSISTANCE. THERE IS OBVIOUSLY A PROBLEM WITH THE 2012 S60 T5 ENGINE.

Mileage: 78,000

ENGINE FAILED AFTER 84,000 MILES. ENGINE WAS CARED FOR WELL; VEHICLE RECEIVED SERVICE AT RECOMMENDED SERVICE INTERVALS. THE VEHICLE IS OPERATED UNDER NORMAL CONDITIONS THAT RESULT IN AVERAGE WEAR AND TEAR.

Mileage: 84,500

VEHICLE BURNED THROUGH ALL OIL CAUSING ENGINE FAILURE WITH NO WARNING FROM VEHICLE ELECTRONICS (CHECK ENGINE LIGHT CAME ON AS ENGINE BEGAN TO FAIL; WAS ABLE TO TRAVEL TO CLOSEST MECHANIC). VEHICLE DEALERSHIP SAID THIS IS A KNOWN ISSUE THAT HAS HAD PREVIOUS RECALL (FOR OIL PRESSURE WARNING) FOR OTHER OF THE SAME MODEL YEAR BUT NOT THIS PARTICULAR VEHICLE.

Mileage: 127,000

ON APRIL 12, 2016 I TOOK MY VOLVO S-60 LEASED BRAND NEW FROM VOLVO AND THE PURCHASED AT THE END OF THE LEASE AS A CERTIFIED PRE-OWNED CAR IN FOR AN OIL CHANGE AND A CHECK OIL LIGHT. VOLVO HAD A RECALL ON OIL PRESSURE CENSORS (THIS HAD CAUSED OTHER CAR ENGINES TO SEIZE SOMETHING THAT THE NTSB HAS REPORTED ON). THE VOLVO AUTHORIZED DEALER, HERB GORDON, CLAIMED TO HAVE MADE THIS REPAIR. HOWEVER ON JUNE 21, 2016, THE ENGINE SEIZED IN THE MIDDLE OF A BUSY ROAD. THE VOLVO AUTHORIZED DEALER DETERMINED IT NEEDED A NEW ENGINE, AT THE TIME, I ASKED ABOUT SIMPLY APPLYING THE COST TO REPLACE THE ENGINE (ABOUT $12,000) TO GETTING ME INTO A NEW CAR. VOLVO REFUSED AND WENT AHEAD WITH AN ENGINE REPLACEMENT (THEY HAD MY CAR FROM JUNE 21, 2016 TO AUGUST 1, 2016. THE CAR BROKE DOWN AGAIN ON AUGUST 15, 2016 WHILE MY FAMILY AND I WERE ON THE ROAD FOR A VACATION. WHEN WE RETURNED FROM VACATION THE CAR WAS GIVEN BACK TO US BUT THE PROBLEM NOW IS THAT THE CAR'S VALUE HAS SIGNIFICANTLY DIMINISHED BECAUSE OF THE ENGINE REPLACEMENT, THE BLUEBOOK VALUE OF THE CAR IS ON AVERAGE $13,789 BUT THE HIGHEST WE CAN GET FOR IT IS $8,000 BECAUSE OF THE DAMAGE DONE TO IT BY VOLVO. WE HAVE TRIED TO GET VOLVO TO WORK WITH US BY MAKING UP THAT DIFFERENCE AS A TRADE IN ON A CAR THEY HAVE IN STOCK. WE HAVE BEEN MET WITH NOTHING BUT HOSTILITY AND ABUSE. IN FACT EARLIER TODAY WE WERE TOLD BY A CUSTOMER SERVICE REPRESENTATIVE AT VOLVO TO SHUT UP AND THEN HE HUNG UP ON US,

Mileage: 52,000

TL* THE CONTACT OWNS A 2012 VOLVO S60. WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE STARTER WAS REPLACED, BUT THE FAILURE RECURRED WHILE STILL AT THE DEALER. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V592000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,740.

Mileage: 49,740

TL* THE CONTACT OWNS A 2012 VOLVO S60. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE ENGINE CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V303000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

Mileage: 86,000

MY 2012 S60 HAS LESS THAN 63K MILES AND IT IS BURNING OIL. I'VE NOT SEEN ANY LEAKS OR EXHAUST SMOKE, SO I ASSUMED ALL WAS WELL. DEALER SHIP ADVISED IT'S NORMAL FOR A VOLVO TO LOSS 1-2 QUARTS OF OIL BETWEEN OIL CHANGES. RECENTLY THE ENGINE FAILED WITH NO WARNING, AND WARRANTY IS OUT. CAN'T BELIEVE A 2012 VEH. WOULD HAVE SUCH ENGINE PROBLEMS AND VOLVO CUSTOMER SERVICE DOES NOT ACKNOWLEDGE THE PROBLEM.

Mileage: 62,785

THE CAR IS USING OIL LIKE CRAZY. GOING THRU 3-4 QUARTS EVERY 2000 MILES. STARTED AT 40541 WHEN SERVICED, THEY NOTED IT WAS A QUART LOW. I AM NOW AT 79000. & THE PROBLEM HAS JUST GOTTEN WORSE. I SPOKE TO DEALER ABOUT THIS & THEY ACTED AS IF THEY HAD NO IDEA WHAT IT COULD BE OR WHY. THEY AGREED TO DO OIL CONSUMPTION TEST (THEY SAID WAS THE NEXT STEP IN PROTOCOL) WHEN I TOLD THEM THAT I HAD READ THAT THIS WAS A MAJOR PROBLEM & I HAD COPY OF THE SERVICE BULLETIN THAT HAD BEEN ISSUED. THEY EVEN TOLD ME MINE WAS NOT INCLUDED, THAT THE T6 MODELS WERE THE ONES WITH THE ISSUE. THAT IS NOT TRUE. TOOK IT BACK AGAIN AFTER 2000 MILES & I WAS BARELY SHOWING ANY OIL ON THE DIPSTICK BUT THEY TOLD ME TO BRING IT IN & NOT TO ADD OIL. I DIDN'T WANT TO DRIVE IT THIS LOW. I GET IT OVER TO THE DEALER WHICH IS 40 MIN AWAY. THEY CHECKED IT & GAVE ME A LOANER BUT MADE ME PAY $150. I ASKED WHAT THIS WAS OF SINCE THEY SAID THE LOANER WOULD BE PROVIDED FOR FREE & THEY SAID IT WAS "TAX". IT HAS BEEN 7 DAYS & I HAVEN'T HEARD ANYTHING. THEY HAVEN'T TOUCHED MY CAR. THEY CALLED AFTER 5 DAYS & SAID THAT THEY WERE WAITING TO HEAR FROM THEIR REP. I DON'T KNOW IF I SHOULD CALL VOLVO NORTH AMERICA MYSELF, OR GIVE THE DEALER MORE TIME. I DON'T HAVE MUCH FAITH IN THEM AT THIS POINT. I FEEL THEY ACT SECRETIVE & WON'T BE HONEST ABOUT PROBLEMS. I HOPE THEY PROVE ME WRONG & RESTORE MY FAITH IN VOLVO. I WAS SO EXCITED TO BUY A VOLVO & WAS LOOKING FORWARD TO HAVING THIS CAR FOR A LONG TIME. I WAS EVEN CONSIDERING GETTING A VOLVO SUV. THIS IS A PROBLEM THAT MANY ARE HAVING. IT SEEMS TO BE THE PISTON & RINGS. SOME HAVE HAD TO HAVE NEW ENGINES BC THE PISTON & RINGS DIDN'T HELP.

Mileage: 79,000

MY 2012 VOLVO S60 IS USING ONE QUART OF OIL FOR EVERY 900-1000 MILES. THIS IS TOO MUCH. I WAS TOLD THAT IT WAS THE PISTON RINGS THAT ARE BAD.

Mileage: 92,000

2012 VOLVO S60. VEHICLE IS AT 64,114 MILES. ABOUT A WEEK AGO, MY CHECK ENGINE LIGHT CAME ON AND I NOTICED A HIGH PITCHED WHISTLE COMING FROM THE ENGINE WHEN DRIVING. I TOOK THE CAR TO THE MECHANIC AND HE STATED THAT A RUBBER DIAPHRAGM IN THE OIL TRAP HAD RUPTURED CAUSING THE VEHICLE TO GO ON FULL VACUUM AND IN-TAKE TOO MUCH AIR AND OIL. IN FACT, IT WAS TAKING IN SO MUCH OIL THAT THE OIL WAS NEARLY DEPLETED. HE STATED THAT HE HAS SEEN SIMILAR ISSUES WITH VOLVOS IN THE PAST. APPROXIMATELY 6 MONTHS AGO, I TOOK THE VEHICLE INTO THE DEALER FOR AN OIL SERVICE. AT THAT TIME, HE STATED THAT THE ENGINE'S OIL WAS ALMOST DEPLETED. I'M NOW BEGINNING TO SUSPECT THAT THE BROKEN DIAPHRAGM IS RELATED TO THAT ISSUE AS WELL. I'VE SEEN OTHER COMPLAINTS REGARDING DEPLETED OIL (AND THE LACK OF A DRIVER NOTIFICATION DUE TO A MALFUNCTIONING OIL SENSOR). THIS COULD POTENTIALLY BE THE ROOT CAUSE OF THE OIL DEPLETION IN THESE OTHER CASES AS WELL.

Mileage: 64,114

1) POWER STEERING FLUID LEAKING CONSTANTLY SINCE PURCHASING CAR AT 52K MILES; DIAGNOSED AS RACK AND PINION FAILURE 2) ENGINE LIGHT CAME ON AND ENGINE MADE WHISTLING NOISE AT 60K MILES WHILE DRIVING; DIAGNOSED AS PCV FAILURE

Mileage: 52,000

TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THERE WAS NO ENGINE OIL IN THE VEHICLE AND DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE LOW OIL PRESSURE WARNING LIGHT FAILED TO ILLUMINATE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,111.

Mileage: 86,111

THE ENGINE HAD A SUDDEN LOSS OF POWER AND ENGINE WAS STRUGGLING TO CRANK. THE ENGINE SHOWED SIGNS OF HESITATION MAKING IT HARD TO MAINTAIN SPEED ON THE HIGHWAY. THIS WAS LATER FOUND OUT TO BE DUE TO NO COMPRESSION IN CYLINDER #3. THE VALVES, VALVE GUIDES, AND BEARINGS IN THE ENGINE WERE DESTROYED BY OVERHEATING DUE TO LOW OIL PRESSURE. A VEHICLE SOFTWARE RECALL WAS KNOWN AT THE TIME TO CAUSE THIS OIL PRESSURE PROBLEM. THE ENGINE WAS ABOUT 3 YEARS OLD AND AT 68,540 MILES.

Mileage: 68,540

MY 2012 VOLVO S60 HAD SERIOUS ENGINE NOISE BROUGHT TO THE SHOP THEY THOUGHT IT MIGHT OF BEEN THE FACT THAT I HAD LOW OIL, BUT I HAD JUST GOTTEN MY OIL CHANGED 12/17/14 AND IT WAS 5/27/15 NOW AND I HAD NOT DRIVEN ANYWHERE CLOSE TO 6 THOUSAND MILES TO DEPLETE ALL THE OIL. THE SHOP TOLD ME TO REALLY FIGURE OUT WHAT WAS GOING ON THEY WOULD HAVE TO TAKE OUT THE ENGINE TO TAKE A LOOK AT WHAT WAS MAKING THE NOISE. THAT EVENING I GOT A CALL FROM THE SHOP AGAIN TELLING ME THAT THERE WAS A SERIOUS PROBLEM. THEY TOLD ME BECAUSE MY CAR WAS DANGEROUSLY LOW ON OIL IN FACT 3 QUARTS LOW THAT THE ENGINE FOR THAT FACT HAD NOT GOTTEN ANY OIL, THIS IN TURN CASED THE BARRING AND THE CRANK SHAFT THE BE DAMAGED SO BAD THAT THEY SHOP TO ME THAT IF BASICALLY BEYOND REPAIR AND I WOULD NEED TO GET A NEW ENGINE. UPON RESEARCHING THE INTERNET I CAME ACROSS A STRING OF RECALLS FOR MY CAR, IT STATED THAT THE VOLVO'S SOFTWARE HAD A PROBLEM WHICH PREVENTED THE LOW ENGINE OIL LIGHT FROM COMING OUT AND IN DECEMBER 2013 THEY STARTED A RECALL. I CHECK THE WEBSITE AND GOT THE NUMBER TO VOLVO OF NORTH AMERICA AND CALLED AND WAS TOLD THAT MY CAR WAS ONE OF THE VEHICLES THAT WAS RECALLED. I WAS ALSO TOLD THAT THEY PROBLEM WAS FIXED BY A SIMPLE SOFTWARE UPDATE. I WAS ALSO TOLD THAT IN THEIR RECORDS MY CAR WAS TAKEN INTO VOLVO AND THE UPDATE WAS APPLIED TO MY CAR FIXING THE PROBLEM. I TOLD THE REPRESENTATIVE ON THE PHONE THAT IF THIS WAS THE CASE THEN IT MUST OF NOT WORKED BECAUSE MY CAR WAS IN THE SHOP WITH THE EXACT SAME PROBLEM THAT VOLVO'S WEBSITE DESCRIBED AND ALSO NO "LOW ENGINE OIL" LIGHT EVER CAME ON.

Mileage: 66,000

TL-THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE LOW OIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FOUR QUARTS OF OIL WERE EMPTIED BUT THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,100. DJR

Mileage: 47,100

ON THE APRIL 23, 2014, MY HUSBAND WAS DRIVING AND THE CAR SHOT OUT AT HIGH SPEED HE DIDN'T REALIZE WHAT HAPPENED. ON APRIL 24, 2014, I WAS IN MY DRIVEWAY IN PARK AS I PUT THE CAR IN DRIVE TO SLOWLY ENTER MY GARAGE THE CAR TOOK OFF AT HIGH SPEED TIRES SPUN LEFT TIRE MARKS ON MY PAVEMENT AND I HIT THE BRAKES IN GARAGE NOT TO HIT THE WALL AND LEFT MARKS THERE AS WELL. MY NEIGHBORS WERE RIGHT THERE WITNESSING THIS SCARY EXPERIENCE. I CALLED CORPORATE IMMEDIATELY THEY TOLD ME TO GET IT TO THE DEALER. I CALLED A TOW TRUCK AND THE TOW TRUCK DRIVER TOOK THE KEYS TO SLOWLY DRIVE IT ONTO THE FLATBED AND THE CAR AGAIN TOOK OFF AT HIGH SPEED AND ALMOST FLEW OFF THE TOW TRUCK! ALSO, THE PUSH BUTTON START BUTTON WAS A PROBLEM, EVER SINCE THE VEHICLE WAS LEASED. UPDATED 07/28/14 UPDATED 10/27/2014 *JS

Mileage: 30,000