16
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Steering Complaints

Showing 16 of 16
Jun 12, 2023

I have experienced the steering in my car to become looser over time. I have found the culprit to be a plastic tension cap on the steering rack itself. The cap appears to have stripped and backed out completely and is now resting against the subframe. There is no warning of this happening and very hard to pinpoint the cause. The effect is that there is about 10 degrees of play in the steering wheel. It appears that it only affects the left wheel as that one is loose and the right wheel is tight. I will be taking it to the dealer to see if there is a replacement or an upgraded version of this cap but feel this should be addressed further as this could happen without warning.

Jun 12, 2023

I have experienced the steering in my car to become looser over time. I have found the culprit to be a plastic tension cap on the steering rack itself. The cap appears to have stripped and backed out completely and is now resting against the subframe. There is no warning of this happening and very hard to pinpoint the cause. The effect is that there is about 10 degrees of play in the steering wheel. It appears that it only affects the left wheel as that one is loose and the right wheel is tight. I will be taking it to the dealer to see if there is a replacement or an upgraded version of this cap but feel this should be addressed further as this could happen without warning.

Sep 7, 2022

The steering wheel trim peeled and created a razor sharp surface at the bottom which sliced through my finger and caused pain and bleeding. It is difficult to avoid touching the sharp part of the steering wheel especially at highway speeds. This startled me while driving and distracted me while I attempted to stop the bleeding. Volvo has agreed to replace the trim but will charge for labor if I choose to go into a dealer.

Sep 7, 2022

The steering wheel trim peeled and created a razor sharp surface at the bottom which sliced through my finger and caused pain and bleeding. It is difficult to avoid touching the sharp part of the steering wheel especially at highway speeds. This startled me while driving and distracted me while I attempted to stop the bleeding. Volvo has agreed to replace the trim but will charge for labor if I choose to go into a dealer.

Dec 30, 2017 39,000 mi

A METAL SILVER PIECE ON STEERING HAS A SHARP EDGE THAT RESULTED IN A CUT ON FINGER WHILE DRIVING. THE VEHICLE WAS IN MOTION AND TURNING.

Dec 30, 2017 39,000 mi

A METAL SILVER PIECE ON STEERING HAS A SHARP EDGE THAT RESULTED IN A CUT ON FINGER WHILE DRIVING. THE VEHICLE WAS IN MOTION AND TURNING.

Jan 1, 2016 52,000 mi

1) POWER STEERING FLUID LEAKING CONSTANTLY SINCE PURCHASING CAR AT 52K MILES; DIAGNOSED AS RACK AND PINION FAILURE 2) ENGINE LIGHT CAME ON AND ENGINE MADE WHISTLING NOISE AT 60K MILES WHILE DRIVING; DIAGNOSED AS PCV FAILURE

Jan 1, 2016 52,000 mi

1) POWER STEERING FLUID LEAKING CONSTANTLY SINCE PURCHASING CAR AT 52K MILES; DIAGNOSED AS RACK AND PINION FAILURE 2) ENGINE LIGHT CAME ON AND ENGINE MADE WHISTLING NOISE AT 60K MILES WHILE DRIVING; DIAGNOSED AS PCV FAILURE

Apr 24, 2015

AT THE BOTTOM OF THE STEERING WHEEL BEZEL, A SHARP EDGE IS EXPOSED. THIS EDGE IS RAZOR SHARP AND HAS CAUSED LACERATIONS. I SEE NHTSA ID NUMBER: 10503380 AND 10534272 APPEAR TO DESCRIBE THE SAME PROBLEM. (INCIDENT DATE IS APPROXIMATE). *TR

Apr 24, 2015

AT THE BOTTOM OF THE STEERING WHEEL BEZEL, A SHARP EDGE IS EXPOSED. THIS EDGE IS RAZOR SHARP AND HAS CAUSED LACERATIONS. I SEE NHTSA ID NUMBER: 10503380 AND 10534272 APPEAR TO DESCRIBE THE SAME PROBLEM. (INCIDENT DATE IS APPROXIMATE). *TR

Sep 11, 2013 Crash 18,991 mi

TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THERE WAS A LOSS OF STEERING CONTROL AND THE REAR END SPUN UNCONTROLLABLY. THE DYNAMIC TRACTION CONTROL FAILED TO ACTIVATE AND THE VEHICLE CRASHED INTO THE CURBSIDE, CAUSING DAMAGE TO THE FRONT DRIVER AND PASSENGER'S SIDE WHEEL RIMS. IN ADDITION, THE REAR DRIVER'S SIDE RIM AND FRONT BUMPER WAS DAMAGED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. A TROUBLE CODE WAS DETECTED FOR THE SRS MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 18,991.

Sep 11, 2013 Crash 18,991 mi

TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THERE WAS A LOSS OF STEERING CONTROL AND THE REAR END SPUN UNCONTROLLABLY. THE DYNAMIC TRACTION CONTROL FAILED TO ACTIVATE AND THE VEHICLE CRASHED INTO THE CURBSIDE, CAUSING DAMAGE TO THE FRONT DRIVER AND PASSENGER'S SIDE WHEEL RIMS. IN ADDITION, THE REAR DRIVER'S SIDE RIM AND FRONT BUMPER WAS DAMAGED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. A TROUBLE CODE WAS DETECTED FOR THE SRS MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 18,991.

Aug 8, 2013 21,700 mi

TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT THE ALUMINUM ON THE STEERING WHEEL BECAME DETACHED. THE CONTACT SUSTAINED LACERATIONS TO THE HANDS AS A RESULT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 21,700.

Aug 8, 2013 21,700 mi

TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT THE ALUMINUM ON THE STEERING WHEEL BECAME DETACHED. THE CONTACT SUSTAINED LACERATIONS TO THE HANDS AS A RESULT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 21,700.

Mar 18, 2013 3,500 mi

THE STEERING WHEEL BEZEL DELAMINATES ON THE BOTTOM OF THE STEERING WHEEL AND BECOMES VERY SHARP CAUSING CUTS ON HANDS. DEALER REPLACED THE BEZEL AND WE HAVE THE SAME PROBLEM AGAIN. IT APPEARS TO BE A DEFECT IN THE DESIGN OR MANUFACTURE OF THE BEZEL. THERE SHOULD BE NO SHARP CUTTING EDGES ON THE STEERING WHEEL! *TR

Mar 18, 2013 3,500 mi

THE STEERING WHEEL BEZEL DELAMINATES ON THE BOTTOM OF THE STEERING WHEEL AND BECOMES VERY SHARP CAUSING CUTS ON HANDS. DEALER REPLACED THE BEZEL AND WE HAVE THE SAME PROBLEM AGAIN. IT APPEARS TO BE A DEFECT IN THE DESIGN OR MANUFACTURE OF THE BEZEL. THERE SHOULD BE NO SHARP CUTTING EDGES ON THE STEERING WHEEL! *TR