High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
VEHICLE WAS INVOLVED IN A 45MPH COLLISION ON 9/12/2017. FRONT DRIVER'S SIDE WAS IMPACTED. THE COLLISION WAS SEVERE ENOUGH TO CAUSE THE FRONT PASSENGER AIRBAG TO BLOW. HOWEVER, THE FRONT DRIVER'S SIDE AIRBAG DID NOT BLOW UP, DESPITE THE IMPACT HAPPENING ON THE FRONT DRIVER SIDE. A COMPLAINT WAS SUBMITTED TO VOLVO ON 9/19/2017. A CALL FROM (201) 768-7300 WAS RECEIVED TODAY 9/20. I FORGOT TO NOTE DOWN HER NAME BUT SHE WAS A VOLVO REPRESENTATIVE. SHE CORRECTLY STATED THAT THERE WAS NO OCCUPANT WEIGHT SENSOR IN THE PASSENGER SIDE AND THEREFORE THEY CANNOT DISCRIMINATE WHEN A CRASH IS SEVERE. HOWEVER, SHE STATED THAT BECAUSE I HAD MY SEAT BELT ON, THE SYSTEM DETECTED THAT I WAS SAFE AND THEREFORE DID NOT BLOW UP THE DRIVER AIRBAG. THIS EXPLANATION SEEMED VERY BIZARRE TO ME AS I BELIEVE IF THE CRASH WAS SEVERE ENOUGH TO BLOW UP THE PASSENGER AIRBAG, THE DRIVER AIRBAG SHOULD BLOW UP TOO, ESPECIALLY SINCE THE IMPACT WAS ON THE DRIVER SIDE. I WAS REPEATEDLY TOLD THAT THE SYSTEM WAS COMPLICATED AND THEREFORE WOULD NOT UNDERSTAND. I FOUND THIS EXPLANATION TO BE UNACCEPTABLE.
VEHICLE WAS INVOLVED IN A 45MPH COLLISION ON 9/12/2017. FRONT DRIVER'S SIDE WAS IMPACTED. THE COLLISION WAS SEVERE ENOUGH TO CAUSE THE FRONT PASSENGER AIRBAG TO BLOW. HOWEVER, THE FRONT DRIVER'S SIDE AIRBAG DID NOT BLOW UP, DESPITE THE IMPACT HAPPENING ON THE FRONT DRIVER SIDE. A COMPLAINT WAS SUBMITTED TO VOLVO ON 9/19/2017. A CALL FROM (201) 768-7300 WAS RECEIVED TODAY 9/20. I FORGOT TO NOTE DOWN HER NAME BUT SHE WAS A VOLVO REPRESENTATIVE. SHE CORRECTLY STATED THAT THERE WAS NO OCCUPANT WEIGHT SENSOR IN THE PASSENGER SIDE AND THEREFORE THEY CANNOT DISCRIMINATE WHEN A CRASH IS SEVERE. HOWEVER, SHE STATED THAT BECAUSE I HAD MY SEAT BELT ON, THE SYSTEM DETECTED THAT I WAS SAFE AND THEREFORE DID NOT BLOW UP THE DRIVER AIRBAG. THIS EXPLANATION SEEMED VERY BIZARRE TO ME AS I BELIEVE IF THE CRASH WAS SEVERE ENOUGH TO BLOW UP THE PASSENGER AIRBAG, THE DRIVER AIRBAG SHOULD BLOW UP TOO, ESPECIALLY SINCE THE IMPACT WAS ON THE DRIVER SIDE. I WAS REPEATEDLY TOLD THAT THE SYSTEM WAS COMPLICATED AND THEREFORE WOULD NOT UNDERSTAND. I FOUND THIS EXPLANATION TO BE UNACCEPTABLE.
TL* THE CONTACT OWNS A 1999 VOLVO S70. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING 65 MPH WHEN THE VEHICLE CRASHED INTO A CONCRETE CULVERT PIPE AND ONLY THE PASSENGER SIDE AIR BAGS DEPLOYED. THE PASSENGER SEAT HOWEVER, WAS NOT OCCUPIED. THE CONTACT ALSO STATED THAT BLACK AND WHITE SMOKE EMITTED FROM THE ENGINE AFTER THE CRASH. THE CRASH CAUSED HEAD INJURIES TO THE DRIVER. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
TL* THE CONTACT OWNS A 1999 VOLVO S70. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING 65 MPH WHEN THE VEHICLE CRASHED INTO A CONCRETE CULVERT PIPE AND ONLY THE PASSENGER SIDE AIR BAGS DEPLOYED. THE PASSENGER SEAT HOWEVER, WAS NOT OCCUPIED. THE CONTACT ALSO STATED THAT BLACK AND WHITE SMOKE EMITTED FROM THE ENGINE AFTER THE CRASH. THE CRASH CAUSED HEAD INJURIES TO THE DRIVER. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
I WAS IN A COLLISION THAT CAUSED SIGNIFICANT DAMAGE TO MY CAR. THE AIR BAG(S) DID NOT DEPLOY. I WONDER IF THE AIR BAG HAD DEPLOYED IF IT WOULD HAVE PREVENTED MY HEAD FROM GOING FORWARD. *TR
I WAS IN A COLLISION THAT CAUSED SIGNIFICANT DAMAGE TO MY CAR. THE AIR BAG(S) DID NOT DEPLOY. I WONDER IF THE AIR BAG HAD DEPLOYED IF IT WOULD HAVE PREVENTED MY HEAD FROM GOING FORWARD. *TR
IN A HIGH SPEED HEAD-ON COLLISION WITH A TREE (TREES), WITH ONLY A DRIVER OCCUPANT IN THE CAR, THE PASSENGER AIRBAG DEPLOYED BUT THE DRIVER AIRBAG DID NOT DEPLOY. I AM SUBMITTING THIS COMPLAINT FOR MY MOTHER, WHO WAS THE SOLE OCCUPANT AND DRIVER OF THE CAR. AS A RESULT OF THE INJURIES SUSTAINED IN THE CRASH, MY MOTHER HAS SUFFERED FROM IMPAIRED SHORT-TERM MEMORY. *TR
IN A HIGH SPEED HEAD-ON COLLISION WITH A TREE (TREES), WITH ONLY A DRIVER OCCUPANT IN THE CAR, THE PASSENGER AIRBAG DEPLOYED BUT THE DRIVER AIRBAG DID NOT DEPLOY. I AM SUBMITTING THIS COMPLAINT FOR MY MOTHER, WHO WAS THE SOLE OCCUPANT AND DRIVER OF THE CAR. AS A RESULT OF THE INJURIES SUSTAINED IN THE CRASH, MY MOTHER HAS SUFFERED FROM IMPAIRED SHORT-TERM MEMORY. *TR
I WAS INVOLVED IN A HEAD ON COLLISION. THE AIRBAG FAILED TO DEPLOY RESULTING IN INJURIES FROM HITTING STEERING WHEEL. VEHICLE TOTAL LOSS, BROKEN MOTOR MOUNTS, AIRBAG FAILURE
I WAS INVOLVED IN A HEAD ON COLLISION. THE AIRBAG FAILED TO DEPLOY RESULTING IN INJURIES FROM HITTING STEERING WHEEL. VEHICLE TOTAL LOSS, BROKEN MOTOR MOUNTS, AIRBAG FAILURE
DT:CONSUMER SAYS THAT THE SRS LIGHT CAME ON AND STAYED ON. CONSUMER TOOK VEHICLE TO VOLVO, AND THEY SAID IT NEEDED A NEW AIR BAG. CONSUMER'S VEHICLE WAS HIT IN THE REAR. ONCE THE VEHICLE WAS OUT OF GARAGE THE AIRBAG LIGHT WAS ON. CONSUMER TOOK IT TO ANOTHER DEALER TO HAVE IT CHECKED; THE DEALER SAID THAT THE SRS CONTROL MODULE HAD AN INTERNAL FAULT. THE DEALER ORDERED THE NEEDED PART, AND IS NOW IN THE PROCESS OF REPAIRING THE PROBLEM. CONSUMER'S WARRANTY EXPIRED, AND CONSUMER MUST PAY FOR REPAIRS $522. *AK
DT:CONSUMER SAYS THAT THE SRS LIGHT CAME ON AND STAYED ON. CONSUMER TOOK VEHICLE TO VOLVO, AND THEY SAID IT NEEDED A NEW AIR BAG. CONSUMER'S VEHICLE WAS HIT IN THE REAR. ONCE THE VEHICLE WAS OUT OF GARAGE THE AIRBAG LIGHT WAS ON. CONSUMER TOOK IT TO ANOTHER DEALER TO HAVE IT CHECKED; THE DEALER SAID THAT THE SRS CONTROL MODULE HAD AN INTERNAL FAULT. THE DEALER ORDERED THE NEEDED PART, AND IS NOW IN THE PROCESS OF REPAIRING THE PROBLEM. CONSUMER'S WARRANTY EXPIRED, AND CONSUMER MUST PAY FOR REPAIRS $522. *AK
WHILE DRIVING. THE SRS LIGHT ILLUMINATED ON THE DASHBOARD. CONSUMER CONTACTED VOLVO. WAS TOLD BY THE DEALER THAT WARRANTY, EXPIRED, AND THERE WAS NOTHING THEY COULD DO TO ASSIST HIM. *AK
WHILE DRIVING. THE SRS LIGHT ILLUMINATED ON THE DASHBOARD. CONSUMER CONTACTED VOLVO. WAS TOLD BY THE DEALER THAT WARRANTY, EXPIRED, AND THERE WAS NOTHING THEY COULD DO TO ASSIST HIM. *AK
HEAD ON COLLISION WITH ANOTHER VEHICLE. NO AIRBAGS DEPLOYED, OWNER STRUCK WINDSHIELD WITH HEAD, BROKE WINDSHIELD AND INJURED NECK. MY VEHICLE WAS TOTALLED, AND THE REPAIR SHOP SAID SOMETHING FAILED W.R.T THE AIRBAGS. THEY SHOULD HAVE DEPLOYED. VOLVO HAS INSPECTED THE VEHICLE, BUT NO RESULTS YET REGARDING THEIR FINDINGS.*AK
HEAD ON COLLISION WITH ANOTHER VEHICLE. NO AIRBAGS DEPLOYED, OWNER STRUCK WINDSHIELD WITH HEAD, BROKE WINDSHIELD AND INJURED NECK. MY VEHICLE WAS TOTALLED, AND THE REPAIR SHOP SAID SOMETHING FAILED W.R.T THE AIRBAGS. THEY SHOULD HAVE DEPLOYED. VOLVO HAS INSPECTED THE VEHICLE, BUT NO RESULTS YET REGARDING THEIR FINDINGS.*AK
CONSUMER HAD A FRONT END COLLISION, AND DRIVER'S SIDE AIR BAG DID NOT DEPLOY. DRIVER WAS SLIGHTLY INJURED. PASSENGER'S SIDE AIR BAG DID DEPLOY.
CONSUMER HAD A FRONT END COLLISION, AND DRIVER'S SIDE AIR BAG DID NOT DEPLOY. DRIVER WAS SLIGHTLY INJURED. PASSENGER'S SIDE AIR BAG DID DEPLOY.