10
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Back Over Prevention Complaints

Showing 10 of 10
Sep 30, 2025

The complaint is for Software Update 7.3 and the previous update for the 2024 Volvo XC40. Those updates modified the rear backup camera view, directing the camera downward. This is a critical problem when backing out of diagonal parking, where an adjacent vehicle blocks the backup view. The revised backup camera setting directs the view downward toward the pavement directly behind the car. The critical view area is in the upper right-hand corner of the lower camera view and occupies a very small area. This format causes two flaws. First, the small area requires a greater focus, which takes the driver's eyes off the exterior surrounding events. Second, the rear view should be positioned above the overhead view, making it easier to check the camera view and double-check for pedestrians and vehicles that are outside the camera's field of view. I contacted the dealer and checked Volvo online, but there is no reporting method for this problem, and no fix to redirect the camera upward. Note the red box in the photo to see the difficulty in early awareness of approaching vehicles.

Sep 30, 2025

The complaint is for Software Update 7.3 and the previous update for the 2024 Volvo XC40. Those updates modified the rear backup camera view, directing the camera downward. This is a critical problem when backing out of diagonal parking, where an adjacent vehicle blocks the backup view. The revised backup camera setting directs the view downward toward the pavement directly behind the car. The critical view area is in the upper right-hand corner of the lower camera view and occupies a very small area. This format causes two flaws. First, the small area requires a greater focus, which takes the driver's eyes off the exterior surrounding events. Second, the rear view should be positioned above the overhead view, making it easier to check the camera view and double-check for pedestrians and vehicles that are outside the camera's field of view. I contacted the dealer and checked Volvo online, but there is no reporting method for this problem, and no fix to redirect the camera upward. Note the red box in the photo to see the difficulty in early awareness of approaching vehicles.

Jul 15, 2025

Volvo xc40 recharge back up camera views Front, Left and right side, rear Views don’t show any video view. Instead I get a black screen with 4 yellow circles with a camera in the center of the circle and a diagonal line through the circle…signifying an inoperative camera

Jul 15, 2025

Volvo xc40 recharge back up camera views Front, Left and right side, rear Views don’t show any video view. Instead I get a black screen with 4 yellow circles with a camera in the center of the circle and a diagonal line through the circle…signifying an inoperative camera

Jun 14, 2025

The Infotainment system in this automobile freezes frequently denying access to critical auto controls such as, one pedal EV driving, air conditioning/heating controls and many other controls. I have received a message that the, "Camera is Unavailable" and the screen goes dark. The dealer has attempted to reload the software and update the software multiple times all without any remedy.

Jun 14, 2025

The Infotainment system in this automobile freezes frequently denying access to critical auto controls such as, one pedal EV driving, air conditioning/heating controls and many other controls. I have received a message that the, "Camera is Unavailable" and the screen goes dark. The dealer has attempted to reload the software and update the software multiple times all without any remedy.

Apr 4, 2024

There have been several times when slowly backing up when monitoring the mirrors and backup camera that the car had a very violent stop. I wasn't going fast at all and was within two feet of objects that I'm very familiar with. My old car handled backing up fine and didn't stop so violently. The warning on the old car got quicker as I got closer. This Volvo does have an increasingly rapid beep too but as you monitor the space it jerks so hard before it's really close enough to hit. This week I was backing up in a parking lot with NOTHING around me. I was still going slowly but the backup camera picked up an asphalt strip in between two cement pads and jerked so hard I have had whiplash like symptoms right after and ever since. The car stopped so hard my neck snapped back and I hit my head on the headrest. This incident was the most violent but there have been others that are too harsh for the slow moving conditions and insignificance of the objects.

Apr 4, 2024

There have been several times when slowly backing up when monitoring the mirrors and backup camera that the car had a very violent stop. I wasn't going fast at all and was within two feet of objects that I'm very familiar with. My old car handled backing up fine and didn't stop so violently. The warning on the old car got quicker as I got closer. This Volvo does have an increasingly rapid beep too but as you monitor the space it jerks so hard before it's really close enough to hit. This week I was backing up in a parking lot with NOTHING around me. I was still going slowly but the backup camera picked up an asphalt strip in between two cement pads and jerked so hard I have had whiplash like symptoms right after and ever since. The car stopped so hard my neck snapped back and I hit my head on the headrest. This incident was the most violent but there have been others that are too harsh for the slow moving conditions and insignificance of the objects.

Oct 16, 2023 40 mi

The contact owns a 2024 Volvo XC40. The contact stated while attempting to park the vehicle, the camera image was barely visible. The contact stated that the display screen was very dim. No warning light was illuminated. The vehicle had been diagnosed; however, the mechanic was unable to determine the cause of the failure. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 40.

Oct 16, 2023 40 mi

The contact owns a 2024 Volvo XC40. The contact stated while attempting to park the vehicle, the camera image was barely visible. The contact stated that the display screen was very dim. No warning light was illuminated. The vehicle had been diagnosed; however, the mechanic was unable to determine the cause of the failure. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 40.