This Problem Across All Years
On 9/1/25 while driving 25 mph in the neighborhood the car started shifting very hard. Upon getting back in the driveway and put in park all dashboard light came on. Car would not leave park, parking brake would not work. Windows would not roll down, dash would not turn on, car would not turn off. Got it to the dealership and the told me it was a software update that needed to be done.
On 9/1/25 while driving 25 mph in the neighborhood the car started shifting very hard. Upon getting back in the driveway and put in park all dashboard light came on. Car would not leave park, parking brake would not work. Windows would not roll down, dash would not turn on, car would not turn off. Got it to the dealership and the told me it was a software update that needed to be done.
The drainage system from the roof of the vehicle is faulty and causes water to collect in the space between the carpet in the interior of the vehicle and the floor of the vehicle. Key electrical components are located beneath the front passenger seat of the vehicle. When the water collected, it caused key systems, such as collision warning and other systems to malfunction. When we took the vehicle to the dealership, several other vehicles had to be towed in due to more severe electrical failure as a result of the drainage malfunction.
The drainage system from the roof of the vehicle is faulty and causes water to collect in the space between the carpet in the interior of the vehicle and the floor of the vehicle. Key electrical components are located beneath the front passenger seat of the vehicle. When the water collected, it caused key systems, such as collision warning and other systems to malfunction. When we took the vehicle to the dealership, several other vehicles had to be towed in due to more severe electrical failure as a result of the drainage malfunction.
The entire vehicle shakes and vibrates violently at 50 mph and over.
The entire vehicle shakes and vibrates violently at 50 mph and over.
WHILE I WAS DRIVING IN A BUSY MULTILANE CITY TRAFFIC SITUATION, THE CAR'S CENTER CONSOLE WENT COMPLETELY BLANK AND THE TURN SIGNALS, HAZARD LIGHTS, AND VOLVO ON CALL WERE NOT FUNCTIONING PROPERLY. I AM NOT SURE WHAT ELSE WAS AFFECTED. THIS CONTINUED FOR A FULL 1-2 MINUTES, UNLIKE TIMES BEFORE WHEN THE SYSTEM HAS DONE THE SAME THING BUT QUICKLY RE-BOOTED. THE SAFETY OF OTHERS AND MYSELF WAS COMPROMISED, AS I NEEDED TO CHANGE LANES TO GET ONTO THE INTERSTATE. I COULD NOT TELL IF MY SIGNALS WERE FUNCTIONING BECAUSE THE SIGNALS WERE NOT MAKING A CLICKING SOUND AND THE FLASHING SIGNAL INDICATOR LIGHTS WERE COMPLETELY NONFUNCTIONAL. I TRIED THE HAZARD LIGHTS AS WELL, WHICH DID NOT FUNCTION. I PRESSED THE VOLVO ON CALL BUTTON, BUT NOTHING HAPPENED. WHEN I TOOK THE CAR TO THE DEALERSHIP, THE SERVICE MANAGER STATED THAT A "SOFTWARE UPDATE" WAS PERFORMED TO FIX THE PROBLEM, AND WHEN I QUESTIONED HOW I WAS TO KNOW IF THIS WOULD BE A PROBLEM IN THE FUTURE, I WAS TOLD THAT I "WOULDN'T KNOW UNLESS THERE WAS A PROBLEM" AND THEY CLAIMED TO KNOW NOTHING ABOUT WHETHER THE INCIDENT WOULD BE REPORTED TO THE NHTSA. I FEEL UNSAFE DRIVING THIS CAR NOW, WHICH IS IRONIC CONSIDERING THAT I BOUGHT A VOLVO FOR ITS PURPORTED SAFETY.
WHILE I WAS DRIVING IN A BUSY MULTILANE CITY TRAFFIC SITUATION, THE CAR'S CENTER CONSOLE WENT COMPLETELY BLANK AND THE TURN SIGNALS, HAZARD LIGHTS, AND VOLVO ON CALL WERE NOT FUNCTIONING PROPERLY. I AM NOT SURE WHAT ELSE WAS AFFECTED. THIS CONTINUED FOR A FULL 1-2 MINUTES, UNLIKE TIMES BEFORE WHEN THE SYSTEM HAS DONE THE SAME THING BUT QUICKLY RE-BOOTED. THE SAFETY OF OTHERS AND MYSELF WAS COMPROMISED, AS I NEEDED TO CHANGE LANES TO GET ONTO THE INTERSTATE. I COULD NOT TELL IF MY SIGNALS WERE FUNCTIONING BECAUSE THE SIGNALS WERE NOT MAKING A CLICKING SOUND AND THE FLASHING SIGNAL INDICATOR LIGHTS WERE COMPLETELY NONFUNCTIONAL. I TRIED THE HAZARD LIGHTS AS WELL, WHICH DID NOT FUNCTION. I PRESSED THE VOLVO ON CALL BUTTON, BUT NOTHING HAPPENED. WHEN I TOOK THE CAR TO THE DEALERSHIP, THE SERVICE MANAGER STATED THAT A "SOFTWARE UPDATE" WAS PERFORMED TO FIX THE PROBLEM, AND WHEN I QUESTIONED HOW I WAS TO KNOW IF THIS WOULD BE A PROBLEM IN THE FUTURE, I WAS TOLD THAT I "WOULDN'T KNOW UNLESS THERE WAS A PROBLEM" AND THEY CLAIMED TO KNOW NOTHING ABOUT WHETHER THE INCIDENT WOULD BE REPORTED TO THE NHTSA. I FEEL UNSAFE DRIVING THIS CAR NOW, WHICH IS IRONIC CONSIDERING THAT I BOUGHT A VOLVO FOR ITS PURPORTED SAFETY.
IN A STATIONARY POSITION, TAILGATE DOES NOT FULLY LATCH WHEN BUTTON PRESSED TO CLOSE IT. HAVE TO MANUALLY PUSH TAILGATE DOWN FOR IT TO FULLY LATCH. DEALERSHIP WAS UNABLE TO FIX THE PROBLEM. PROBLEM HAS BEEN PRESENT SINCE PURCHASE.
IN A STATIONARY POSITION, TAILGATE DOES NOT FULLY LATCH WHEN BUTTON PRESSED TO CLOSE IT. HAVE TO MANUALLY PUSH TAILGATE DOWN FOR IT TO FULLY LATCH. DEALERSHIP WAS UNABLE TO FIX THE PROBLEM. PROBLEM HAS BEEN PRESENT SINCE PURCHASE.