2004 VOLVO XC70 Fuel/propulsion System Problems

I own a 2004 Volvo XC70 that is experiencing the same fuel pump defect described in Recall R220 / NHTSA Campaign 09V483000 (fuel pump leak). My vehicle exhibits fuel system problems consistent with the recall description. However, my VIN is not included in the current recall population. When I contacted Volvo, I was told my case (ID #250827-000998) was escalated to corporate, but I was later informed that no goodwill assistance would be provided because my VIN is not covered. I specifically requested written confirmation of this determination. This defect poses a safety risk that aligns with the existing recall, and I believe additional vehicles outside the current VIN range may be affected. I am requesting that NHTSA review whether the recall should be expanded to include vehicles like mine.

My car kept getting a light for its coolant levels despite me filling it with proper coolant-I noticed a leak of coolant on the ground & upon getting it inspected from an independent service center, they told me the issue was my radiator so we got the part to fix it and a week later fixed the radiator and I didn’t get the light for coolant again. Although the independent service center told me that i actually had a fuel leakage due to my pump and described the issues I’ve been having with my car for a few months as signs to what problems this is causing, this meaning a funky fuel smell, my car struggling to fully turn on-needing multiple tries to actually fully turn on etc. this puts my safety at risk because fuel leakage is extremely dangerous for multiple reasons. Not inspected by manufacturer police or insurance reps. Other than the coolant light issue and the noticed continued leak after the coolant leakage was fixed. After looking into this issue online I found a recall notice from VOLVO and called them and they claimed my car wasn’t on this recall notice but my year and model is indeed listed and since im having the same problem as the recall listed its concerning me.

Faulty fuel pump causing leakage

Fuel pump seal leak/ flange broke. Smelled gas, saw a puddle under the car. Upon fuel pump inspection a failed repair combined with original broken seal flange. We live in a state where the recall was not listed so our next step is to contact volvo.

I JUST BOUGHT A 2004 VOLVO XC70 STATION WAGON AND IT SEEMS TO BE LEAKING FROM THE FUEL PUMP WHICH FROM MY UNDERSTANDING IS A RECALL. I BOUGHT THIS VEHICLE THINKING BECAUSE IT WAS A VOLVO IT WAS GOING TO BE A SAFE CAR FOR MY CHILDREN AND I. IF YOU CAN CONTACT ME AND LET ME KNOW IF YOU CAN HELP ME I WOULD GREATLY APPRECIATE IT MY NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FUEL PUMP NEEDS TO BE REPLACED

PARK THE CAR AND SMELL GAS DID SOME MORE RESEARCH AND HOW TO SET THE FUEL PUMP IS LEAKING GAS OUT OF THE CAR ON THE STREET AND SAD DOESN'T HAVE GAS PRESSURE AND IT LEAKS GAS UNDER THE BACK SEAT

Mileage: 240,000

ALTHOUGH THE 'CRACKED FUEL PUMP FLANGE' RECALL SERVICE (VOLVO RECALL R220, NHTSA 09V-483) WAS PREVIOUSLY PERFORMED ON MY VEHICLE, THE VOLVO XC70 HAS AN ADDITIONAL 'FUEL SENDING UNIT' ON THE DRIVER'S SIDE OF THE CAR. THIS ADDITIONAL FUEL COMPONENT HAS A SIMILARLY FORMED FLANGE WHICH ALSO DEVELOPS A CRACK. EVEN THOUGH THE UNITS ARE SIMILARLY COMPOSED AND BOTH IN THE SAME ENVIRONMENT, I HAVE BEEN TOLD THE AUXILIARY FUEL SENDING UNIT IS NOT COVERED UNDER VOLVO RECALL 220. EXACTLY AS DESCRIBED IN THE FUEL PUMP RECALL, THE CRACK IN THE DRIVER'S SIDE FUEL SENDING UNIT ALLOWS GASOLINE TO CONSTANTLY OOZE THROUGH THE CRACK AND SLOWLY POUR ONTO THE GROUND AND PUDDLE. IF A FUEL PUMP FLANGE CRACK ALLOWING GASOLINE TO POUR ONTO THE GROUND WAS CAUSE FOR A RECALL, WHY IS THE EXACT SAME PROBLEM IN THE AUXILIARY FUEL SENDING UNIT NOT ALSO A CAUSE FOR RECALL?

Mileage: 87,000

TL* THE CONTACT OWNS A 2004 VOLVO XC70. WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL ODOR DETECTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. *BF .. CONSUMER STATED VOLVO HAD A RECALL ON FUEL PUMPS IN SOUTHERN STATES ONLY.*JB

Mileage: 120,000

THE FUEL PUMP BEGAN LEAKING FUEL IN HOT WEATHER. IT LEAKS BOTH IF THE CAR IS BEING DRIVEN OR IF IT'S STATIONARY. THERE IS AN EXISTING RECALL THAT SEEMS TO COVER THIS ISSUE. IT IS REFERRED TO AS "RECALL 220" IN VOLVO'S DOCUMENTATION. THE ORIGINAL RECALL LIMITS THE AFFECTED VEHICLES TO ONES WHICH WERE ORIGINALLY PURCHASED IN SPECIFIC U.S. STATES. THIS IS ODDLY ARBITRARY CONSIDERING CARS CAN BE MOVED AROUND AND WARM WEATHER ISN'T EXCLUSIVE TO ANY SPECIFIC LOCATION. I'VE ATTEMPTED TO CONTACT THE MANUFACTURER AND THE NHTSA BUT AM IMMEDIATELY SHUT DOWN DUE TO MY VIN NOT BEING LISTED IN THEIR DATABASE. VOLVO ISSUED DOCUMENTATION TO THEIR SERVICE LOCATIONS ON HOW TO VISUALLY INSPECT A VEHICLE TO DETERMINE IF IT'S AFFECTED. I PERFORMED THOSE STEPS AND BELIEVE MY VEHICLE FITS THE GUIDELINES FOR THE RECALL.

Mileage: 154,700

TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND A STRONG FUEL ODOR WAS PRESENT. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE) BECAUSE IT WAS REGISTERED IN THE PARTICIPATING STATES PER THE RECALL INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

STARTED SMELLING GASOLINE WHEN DRIVING, AND NOTED DRIPPING UNDER GAS TANK WHEN PARKED. I REMOVED THE FUEL PUMP COVER IN THE FLOORBOARD, AND THERE IS A LEAK IN THE TOP OF THE FUEL PUMP, THAT DRIPS CONSTANTLY WHILE THE IGNITION IS ON. THIS HAS BEEN REPORTED BEFORE, BUT MY VIN IS NOT LISTED AS ONE OF THE USUAL SUSPECTS.

Mileage: 157,000

TL* THE CONTACT OWNS A 2004 VOLVO XC70. WHENEVER THE CONTACT FUELED THE VEHICLE, FUEL BEGAN TO LEAK OUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 154,000.

Mileage: 154,000

I HAVE A COPY OF RECALL 220NHTSA #09V483 FOR A 2004 VOLVO XC70. THE REASON BEING FUEL SMELL AND/OR FUEL SEEP PAGE. WE HAVE BEEN SMELLING FUEL FOR SEVERAL MONTHS AND ON 7/29/17 I NOTICED A COUPLE OF DROPS OF FUEL HIT THE PAVEMENT WHILE LOOKING AT THE CAR. I HAVE CALLED VOLVO TWICE CONCERNING THIS MATTER AND I HAVE ALSO CALLED NHTSA (REFERENCE NUMBER 1122416) AND HAVE BEEN ADVISED THAT MY VIN NUMBER DOES NOT MATCH THE RECALL, EVEN THOUGH IT'S THE SAME YEAR MAKE AND MODEL AND IS EXHIBITING THE VERY SAME SYMPTOMS INCLUDED IN THE RECALL. I'M EXTREMELY CONCERNED ABOUT THE SAFETY OF MY VEHICLE I.E. FUEL IGNITION AND I DON'T UNDERSTAND WHY I AM RESPONSIBLE TO PAY FOR THE NECESSARY REPAIR WHEN MY VEHICLE IS CLEARLY INCLUDED IN THE RECALL. I WOULD REALLY APPRECIATE YOUR HELP IN RECTIFYING THIS SAFETY ISSUE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TL* THE CONTACT OWNS A 2004 VOLVO XC70. WHILE DRIVING AT ANY SPEED, THE VEHICLE LEAKED FUEL AND THERE WAS AN ODOR OF FUEL IN AND OUT OF THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,287.

Mileage: 99,287

TL* THE CONTACT OWNS A 2004 VOLVO XC70. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A STRONG FUEL ODOR PRESENT IN THE VEHICLE. A WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 176,000.

Mileage: 176,000

THE PROBLEM IS THIS HAPPENED TO MY VOLVO TOO SEE RECALL BELOW..IT IS NOT RIGHT THAT ONLY CERTAIN VIN HAD THE RECALL WHEN MY FUEL PUMP IS CRACKED TOO! THIS SEEMS TO BE A DEFECT ON ALL 2004 XC70S AND NOT JUST VEHICLES IN THE SOUTH. WHEN I FOUND OUT ABOUT THE PROBLEM, I GOOGLED IT AND 100S OF COMPLAINTS ARE ON BLOG SITES. THE GOVERNMENT NEEDS TO DEMAND VOLVO RECALL ALL 2004S WITH THIS PROBLEM. IN MICHIGAN WE HAVE EXTREME TEMPS IN WEATHER TOO! GAS FUMES WERE LEAKING IN MY BACKSEAT WHERE THE KIDS SIT. SOMEONE COULD HAVE DIED! I WANT A RECALL ON ALL VOLVO'S HAVING THIS PROBLEM. VOLVO NEEDS TO TAKE CARE OF ALL THE CARS NOT JUST SOME OF THEM. DOING THE ONES ONLY IN THE SOUTH IS A JOKE! EVEN MY MECHANIC COULDN'T BELIEVE IT. THE NHTSA IS SUPPOSE TO PROTECT ALL CONSUMERS! HERE IS THE RECALL THAT MY VEHICLE WAS NOT PART OF BUT ITS THE SAME ISSUE AND PROBLEM: VOLVO IS RECALLING CERTAIN MODEL YEAR 2001-2005 S80, MODEL YEAR 2001-2004 V70, S60, XC70 AND MODEL YEAR 2003-2005 XC90 VEHICLES SOLD IN OR REGISTERED IN THE STATES OF ALABAMA, ARIZONA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, KENTUCKY, LOUISIANA, MISSISSIPPI, NEVADA, NEW MEXICO, NORTH CAROLINA, OKLAHOMA, SOUTH CAROLINA, TENNESSEE, TEXAS, UTAH, VIRGINIA AND THE U.S. TERRITORIES. WHEN EXPOSED TO CERTAIN ENVIRONMENTAL CONDITIONS (HOT CLIMATE AND TEMPERATURE CYCLING) OVER TIME AND IN COMBINATION WITH VARYING FUEL QUALITY, THE FUEL PUMP CAN DEVELOP CRACKS IN THE FUEL PUMP FLANGE. *TR

Mileage: 1,250,000

TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT A FUEL ODOR EMITTED INSIDE AND OUTSIDE THE VEHICLE. THE ODOR WAS NOTICED AFTER THE VEHICLE WAS REFUELED; HOWEVER, THERE WAS NO VISIBLE FUEL LEAK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 56,000.

Mileage: 56,000

I SMELLED GASOLINE FUMES IN CAR WHEN THE CAR WAS IN MOTION, ON A CITY STREET, AND IMMEDIATELY TOOK CAR TO MY VOLVO MECHANIC. THEY TOLD ME IT WAS A CRACKED FUEL PUMP. COST ME $723.55 OUT OF POCKET TO REPAIR. BOUGHT THE CAR ON 02/14/2015 AND THIS REPAIR WAS ON 09/24/2015; JUST OVER SEVEN MONTHS OF OWNERSHIP! I RESEARCHED, AND SAW THERE WAS A RECALL ON THIS ISSUE, AND CALLED VOLVO ABOUT IT. VOLVO SAID THEY WOULD NOT HONOR RECALL NOTICE ON MY CAR BECAUSE I WAS NOT LOCATED IN ONE OF THE STATES SPECIFIED IN THE RECALL NOTICE. TOTALLY UNFAIR!! OBVIOUSLY, THIS PROBLEM OCCURRED IN MY VOLVO IN THE STATE OF COLORADO, WHICH HAS TEMPERATURE FLUCTUATIONS FROM BELOW 0DEG F TO OVER 95DEG F THROUGHOUT THE SEASONS. I AM VERY UNHAPPY AND FEEL I AM NOT THE ONLY VOLVO OWNER WHO HAS RUN ACROSS THIS GEOGRAPHICAL DISPARITY CONTAINED IN VOLVO'S RECALL NOTICE. I WANT A REIMBURSEMENT, AND, ALTHOUGH MY MECHANIC IS NOT A VOLVO DEALER, HE HAS BEEN IN BUSINESS FOR OVER 25 YEARS, AND SPECIFICALLY WORKS ON VOLVO VEHICLES ONLY. I PURCHASED THE VEHICLE FROM PEDERSEN VOLVO IN FORT COLLINS, CO, ON FEBRUARY 14, 2015, AND THE SERVICE MANAGER CHRIS SAID HE ALSO WOULD CONTACT VOLVO FOR ASSISTANCE. THEY WERE UNABLE TO HELP ME AS VOLVO MAINTAINED THE STIPULATION OF VEHICLE GEOGRAPHICAL AREA. MY REPAIR MECHANIC IS CARL DUKE VOLVO REPAIR, FORT COLLINS, COLORADO.

Mileage: 153,294

TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT NOTICED AN ABNORMALLY STRONG FUEL ODOR COMING FROM THE VEHICLE. IN ADDITION, WHEN HE ATTEMPTED TO START THE VEHICLE, IT HESITATED. THE IGNITION WOULD TURN OVER, BUT THE VEHICLE WOULD NOT START. THE CONTACT HAD TO TURN OFF THE VEHICLE AND DEPRESS THE ACCELERATOR PEDAL A FEW TIMES BEFORE THE VEHICLE WOULD START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE ISSUED AN EXTENDED WARRANTY, BUT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 114,000.

Mileage: 114,000

TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT WHILE PARKED, THERE WAS A STRONG FUEL ODOR EMITTING FROM THE REAR OF THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. THE VIN WAS UNAVAILABLE.

Mileage: 200,000

ABOUT 2 WEEKS AGO, I SUSPECTED FUEL LEAK IN MY CAR. IT IS GARAGED. I DID NOT TAKE IT SERIOUSLY AS IT WAS ON AND OFF - AT LEAST IN MY DETECTION. I TOOK IT TO A MECHANIC ANYWAY - AND HE PERFORMED INSPECTIONS AND "TIGHTENED RETAINING RING FOR LEFT SIDE SENDER" AND ASKED ME TO "WATCH" FOR ANY FURTHER INCIDENTS. ON TUESDAY THIS WEEK I FILLED GLASS TO THE BRIM IN HOPES OF KNOWING MORE ABOUT THIS LEAK ISSUE AND LEFT IN MY GARAGE OVERNIGHT. ON WEDNESDAY MORNING WHEN I OPENED MY GARAGE DOOR TO LEAVE TO WORK, THE FUEL STENCH WAS INTENSE. I MOVED MY CAR OUT FROM MY GARAGE AND NOTICED A SMALL PUDDLE OF FUEL ON THE DRIVER SIDE REAR. WITHOUT UNDERSTANDING THE RISK I WAS GETTING INTO, I DROVE THE CAR TO WORK - LUCKILY WITH NO INCIDENTS. CALLED MY MECHANIC AND HE RIGHTFULLY SUGGESTED ME TO TOW IT TO HIS SHOP - WHICH I DID. HE CALLED LATER AND SAID THAT I HAVE A HAIRLINE LEAK ON THE "SENDER LINE" AND I NEED TO REPLACE THE ENTIRE FUEL PUMP UNIT - AND SAID IT WOULD COST ME $880 [L&P] - OF COURSE, WITH VOLVO PARTS. I JUST COMPLETED IT THIS MORNING - AND JUST HAVE DRIVEN MY CAR OUT FROM THE SHOP [HE REPLACED JUST THE DRIVER SIDE FUEL SENDER UNIT - AT A COST ~$575]. BACK HOME, I WAS RESEARCHING AND CAME ACROSS A RECALL NOTICE FROM VOLVO FOR THIS SAME ISSUE. UNFORTUNATELY I DID NOT GET ANY NOTICE OF THIS RECALL - BUT WAS TOLD BY THE VOLVO REP [WHEN I CALLED THEM] THAT THIS ISSUE HAS BEEN ADDRESSED ON MY CAR EARLIER DURING A REGULAR DEALER INSPECTION. SHE ASKED ME TO FILE MY CASE AGAIN - AND CURRENTLY AWAITING A RESPONSE FROM VOLVO. I AM DISAPPOINTED - NOT MUCH ABOUT THE COST BUT THE RISK THAT I PUT MYSELF AND MY FAMILY INTO - WITHOUT KNOWING OR BEING AWARE OF THIS RECALL NOTICE. OF ALL THE CAR MANUFACTURERS, I WOULD HAVE EXPECTED VOLVO TO LET US KNOW ABOUT THIS - AS SAFETY IS [APPARENTLY] SYNONYMOUS WITH THEIR BRAND NAME.

Mileage: 13,000

FOUND OUT TODAY THAT MY CAR HAS A CRACK IN THE FUEL PUMP AFTER SMELLING GAS THE LAST FEW DAYS. THERE WAS A RECALL FOR 2001-2005 XC70'S (JAN. 2010) WHERE THE FUEL PUMP CAN DEVELOP CRACKS IN THE FLANGE WHEN EXPOSED TO HOT TEMPS AND (THERMAL CYCLING) COMBINED WITH VARYING FUEL GRADES. CHECKED WITH THE DEALER AND WAS TOLD CONNECTICUT WAS NOT ONE OF THE STATES COVERED BY THIS RECALL. WHY NOT AND HAVE THERE BEEN OTHER COMPLAINTS FROM STATES NOT COVERED IN THE ORIGINAL RECALL. A CAR FIRE CAN BE A DEFINITE RESULT OF THIS FUEL LEAK AND SHOULD BE COVERED IN ALL STATES. *TR

Mileage: 128,560

TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES. THE CHECK ENGINE LIGHT ILLUMINATED WHILE THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE MECHANIC TO HAVE A DIAGNOSTIC PERFORMED. THE FAILURE WAS LOCATED AT THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 178,000 AND THE CURRENT MILEAGE WAS 182,000.

Mileage: 178,000