10
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Structure Complaints

Showing 10 of 10
Apr 13, 2007 75,000 mi

TL* - THE CONTACT OWNS A 1999 YAMAHA ROADSTAR WITH A CURRENT AND FAILURE MILEAGE OF 75000 MILES. THE STEEL FRAME THAT THE MONO SHOCK BOLTS CRACKED. THE CONTACT STATED THAT WHEN RIDING LESS THAN 5 MPH AND HITTING A BUMP THE SHOCKS WOULD NOT RESPOND. HE TOOK THE MOTORCYCLE TO A DEALER, EASTERN MOTOR SPORTS SOUTH, AND WAS TOLD THAT HE NEEDED A NEW FRAME. THE MANUFACTURER SOLD THE CONTACT A NEW FRAME AT HALF PRICE. THE DEALER COULD NOT DETERMINE HOW THE STEEL FRAME FAILED. *AK

Apr 13, 2007 75,000 mi

TL* - THE CONTACT OWNS A 1999 YAMAHA ROADSTAR WITH A CURRENT AND FAILURE MILEAGE OF 75000 MILES. THE STEEL FRAME THAT THE MONO SHOCK BOLTS CRACKED. THE CONTACT STATED THAT WHEN RIDING LESS THAN 5 MPH AND HITTING A BUMP THE SHOCKS WOULD NOT RESPOND. HE TOOK THE MOTORCYCLE TO A DEALER, EASTERN MOTOR SPORTS SOUTH, AND WAS TOLD THAT HE NEEDED A NEW FRAME. THE MANUFACTURER SOLD THE CONTACT A NEW FRAME AT HALF PRICE. THE DEALER COULD NOT DETERMINE HOW THE STEEL FRAME FAILED. *AK

Nov 7, 2005 65,000 mi

DT: CONTACT STATED THE FRAME ON MOTORCYCLE SEVERELY CRACKED AT THE REAR SHOCK MOUNT. THIS HAPPENED WITHOUT WARNING AND HAS CAUSED THE UNSAFE TO RIDE.. DEALER CONTACTED THE MANUFACTURER, AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE FRAME. THEY OFFERED NO FREE REMEDY. *AK THE CONSUMER STATED HE OBSERVED RUST ONT HE FRAME WHICH CAUSED THE CRACKING. THE CONSUMER CONTACTED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. UPDATED 11/29/05*JB

Nov 7, 2005 65,000 mi

DT: CONTACT STATED THE FRAME ON MOTORCYCLE SEVERELY CRACKED AT THE REAR SHOCK MOUNT. THIS HAPPENED WITHOUT WARNING AND HAS CAUSED THE UNSAFE TO RIDE.. DEALER CONTACTED THE MANUFACTURER, AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE FRAME. THEY OFFERED NO FREE REMEDY. *AK THE CONSUMER STATED HE OBSERVED RUST ONT HE FRAME WHICH CAUSED THE CRACKING. THE CONSUMER CONTACTED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. UPDATED 11/29/05*JB

May 18, 2004 Crash

CONSUMER STATES HE WAS JUST IN A ACCIDENT WITH HIS MOTORCYCLE, WHERE THE KICK STAND SCREW CAME OUT. THE CONSUMER DISCOVERED THERE WAS A RECALL ON THE MOTORCYCLE LIKE HIS. THE RECALL STATED THAT THE SIDE STAND SWITCH SCREW COULD LOOSEN DUE TO ENGINE HEAT AND NOT FUNCTION PROPERLY. THE CONSUMER EXPERIENCED THE SAME PROBLEM AND SUBSEQUENTLY WAS INJURED. *JB

May 18, 2004 Crash

CONSUMER STATES HE WAS JUST IN A ACCIDENT WITH HIS MOTORCYCLE, WHERE THE KICK STAND SCREW CAME OUT. THE CONSUMER DISCOVERED THERE WAS A RECALL ON THE MOTORCYCLE LIKE HIS. THE RECALL STATED THAT THE SIDE STAND SWITCH SCREW COULD LOOSEN DUE TO ENGINE HEAT AND NOT FUNCTION PROPERLY. THE CONSUMER EXPERIENCED THE SAME PROBLEM AND SUBSEQUENTLY WAS INJURED. *JB

Mar 13, 2003

THE REAR FRAME DISCONNECTED FROM THE MOTORCYCLE.*JB

Mar 13, 2003

THE REAR FRAME DISCONNECTED FROM THE MOTORCYCLE.*JB

Aug 8, 2001

SHOCK MOUNT CRACKED AND TURNED AWAY FROM FRAME, ALSO WELDS ARE BREAKING WHICH CAN CAUSE A CRASH. DEALER REPLACED FRAME. *AK

Aug 8, 2001

SHOCK MOUNT CRACKED AND TURNED AWAY FROM FRAME, ALSO WELDS ARE BREAKING WHICH CAN CAUSE A CRASH. DEALER REPLACED FRAME. *AK