2008 ZAP XEBRA Problems & Recalls
Detailed safety information and owner complaints
Problem Breakdown
Compare to Other Years
Common Problems
QingQi Group Motorcycle Co. Ltd., through its designated agent ZAP, is recalling all model year 2008 ZAP Xebra motorcycles manufactured from January 1, 2008, through December 31, 2008. These motorcyc...
QINGQI GROUP MOTORCYCLE CO, LTD, THROUGH ITS DESIGNATED AGENT, ZAP USA, IS RECALLING CERTAIN MODEL YEAR 2008 ZAP XEBRA ALL ELECTRIC MOTORCYCLES MANUFACTURED FROM JANUARY 1, 2008, THROUGH DECEMBER 31, ...
HELLO, I'M WRITING ABOUT THE COURT DECREE ON 7/16/13 SIGNED MY JUDGE ROSEMARY COLLYER. ZAP IS SUPPOSED TO REPORT TO NHTSA REGULARLY ABOUT THE STATUS OF THE REFUND AND DISPOSITION OF EACH RECALLED VEHICLE FOR THREE YEARS. SOMEBODY FORM ZAP WORLD CONTACTED ME ABOUT A YEAR AGO. I STILL HAVE THE VEHICLE...
THIS VEHICLE IS ALREADY RECALLED, MY VEHICLE SUFFERED A COMPLETE LOSS OR BRAKE SYSTEMS AND FORTUNATELY WAS ABLE TO BE STEERED TO AN UPHILL AREA BEFORE HITTING A SMALL RETAINING WALL. ZAP PROVIDED DOT RECALL NOTICE FOR BRAKE FAILURES TO STOP, AND RULES FOR RECALL. I HAVE FOLLOWED THESE RULES WHICH...
Mileage: 1,905
AS WITH OTHERS THAT HAVE FILED COMPLAINTS, I WAS NOTIFIED BY ZAP THAT MY VEHICLE WAS ELIGIBLE FOR A RECALL DUE TO INCURABLE FAULTS IN THE BRAKING SYSTEM. I FILED ALL THE NECESSARY PAPERWORK AND RECEIVED A LETTER THAT I QUALIFIED FOR THE BUY BACK PROGRAM. THEY WERE SUPPOSED TO PICK UP THE VEHICLE A...
I AGREE WITH OTHER PEOPLE COMPLAINTS. WE WERE TOLD THAT WE WERE ELIGIBLE FOR THE RECALL, BUT HAVE HEARD NOTHING TOO. YET, I STILL HAVE THE TRUCK THAT CAN'T BE DRIVEN AND HAVE TO HAVE IT STORED. PLEASE HELP!!! THIS IS NOT RIGHT. *TR
ZAP IS UNDER ORDER TO REPURCHASE THESE VEHICLES FOR THE PALTRY SUM OF $3100.00. THIS WAS TO HAVE BEEN COMPLETED BY 12/31/2013, EXTENDED TO 1/31/2014. I HAVE HEARD NOTHING OFFICIAL FORM THE COMPANY, HAVE NOT BEEN CONTACTED REGARDING PAYMENT AND/OR TO ARRANGE FOR PICK UP OF SAID VEHICLE. THE LAST C...
I WAS NOTIFIED BY MY INSURANCE COMPANY THAT THIS VEHICLE HAD BEEN RECALLED FOR A BRAKE ISSUE. I WAS NOT NOTIFIED BY ZAP THAT THIS VEHICLE WAS NOT SAFE TO DRIVE. I DID MAKE A REQUEST TO THEM VIA CERTIFIED MAIL IN 2013 BUT, HAVE YET TO RECEIVE ANYTHING FROM THEM. WHAT IS THE STATUS OF THIS RECALL? ...
AS WITH EVERYONE ELSE HERE. I HAVEN'T RECEIVED ANY MONEY OR RESPONSE FROM ZAP JONWAY. I CALLED THE NHTSA TO SEE WHAT THEY HAD TO SAY. THE LADY TOLD ME THAT IT LOOKS LIKE THE COMPANY IS NO LONGER IN BUSINESS AND I SHOULD CALL THE FEDERAL TRADE COMMISSION (877-382-4357). I'VE DONE THAT AND FILED A CO...
THE ZAP COMPANY HAS NOT PICKED UP VEHICLE THE GOV.'T HAS NO TEETH IN ENFORCING THE BUYBACK WHICH ZAP SAID IT WOULD DO ALMOST A YEAR AGO THEY ARE NOT GOING TO ABIDE BY THE LAW BECAUSE THEY KNOW OUR GOV.'T DOES NOTHING. *TR
LIKE MANY OTHERS WHOSE COMPLAINTS I HAVE SEEN ON THIS WEBSITE, I AM A VICTIM OF ZAP'S NON-COMPLIANCE WITH THE CONDITIONS STIPULATED IN THE RECALL OF ITS 2008 XEBRAS. I RECEIVED ALL THE NOTICES, AND FOLLOWED INSTRUCTIONS TO THE LETTER OF NOT DRIVING THE VEHICLE. I EVEN HAD TO PASS ON TWO OPPORTUNIT...
Mileage: 1,200
LIKE MANY OTHERS WHOSE COMPLAINTS I HAVE SEEN ON THIS WEBSITE, I AM A VICTIM OF ZAP'S NON-COMPLIANCE WITH THE CONDITIONS STIPULATED IN THE RECALL OF ITS 2008 XEBRAS. I RECEIVED ALL THE NOTICES, AND FOLLOWED INSTRUCTIONS TO THE LETTER OF NOT DRIVING THE VEHICLE. I EVEN HAD TO PASS ON TWO OPPORTUNIT...
Mileage: 1,200
I RECEIVED A RECALL NOTICE FOR THE ZAP XEBRA PICKUP THAT I OWN ON 11/4/2013. AS PER AN AGREEMENT BETWEEN ZAP AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, ZAP WAS SUPPOSED CONTACT ME TO TRANSFER THE VEHICLE TITLE TO ZAP, AND PAY ME $3100 TO COMPENSATE ME FOR THE RECALL OF MY VEHICLE. THIS...
Mileage: 3,070
ZAP WAS SUPPOSED TO PICK UP MY VEHICLE AND PAY ME AFTER FAILURE TO HONOR A BRAKE RECALL. ORIGINAL PICKUP WAS SUPPOSED TO BE BY DECEMBER 31, 2013 BUT IT WAS MY UNDERSTANDING THAT NHTSA EXTENDED THIS TO JANUARY 31, 2014. *TR
Mileage: 5,000
THIS INFO MAY BE GOING TO THE WRONG PLACE, BUT AFTER READING SOME OF THE COMPLAINTS ON THE '08 ZEBRA, I JUST NOW FOUND OUT THAT THERE ARE RECALLS THAT I HAVE NOT BEEN INFORMED OF. "NOT ONE". I ALSO AM INFORMED THAT THE COMPANY HAS OFFERED A BUY BACK ON THE VEHICLE. AS THE ONE OWNER THAT BOUGHT T...
WE RECEIVED NOTIFICATION OF THE VEHICLE BUY BACK PROGRAM WHICH WAS ORDERED BY THE NHTSA TO BUY BACK THE VEHICLE FOR $3100 ON AUG. 4, 2013. WE RETURNED THE REQUIRED CLAIM FORM AND REQUESTED DOCUMENTATION ON AUGUST 5, 2013. ZAP PERSONNEL SIGNED FOR THE CLAIM FORM ON SEPT 12, 2013 AND NOTIFIED US T...
FAILURE OF ZAP TO COMPLY WITH NHTSA RECALL ORDER. *TR
I AM THE OWNER OF A 2008 ZAP XEBRA. ZAP HAD AGREED TO BUY BACK ALL 2008 VEHICLES BY DECEMBER 31ST 2013 BECAUSE OF A LONG UNFIXED SERIES OF RECALLS. IT IS NOW FEBRUARY 2ND AND I NOR ANY OF THE OTHER 2008 XEBRA OWNERS HAVE HEARD BACK FROM ZAP REGARDING THIS THIS BUY BACK. BECAUSE OF THE RECALL I HAVEN...
Mileage: 4,800
YOUR RECALL OF MY VEHICLE CAUSED MY INSURANCE AND REGISTRATION TO BE CANCELED ON OCTOBER 1ST, 2013. AFTER MY ZAP FAITHFULLY TRANSPORTED ME TO AND FROM WORK FOR 6 YEARS NHTSA HAS RENDERED MY ZERO EMISSIONS VEHICLE USELESS. IT IS ILLEGAL FOR ME TO KEEP AN UNREGISTERED VEHICLE ON MY PROPERTY IN TOP...
Mileage: 5,400
THE 2008 ZAP RECALL WAS NOT HONORED BY THE ZAP-JONWAY COMPANY. IT WAS TO BE PICKED UP BY 12/31/2013. THAT DID NOT HAPPEN. I WAS TOLD VIA THE ZAP GROUP ON YAHOO GROUPS THAT A PERSON IN THE GROUP WAS TOLD THE RECALL PERIOD HAD BEEN EXTENDED TO 01/30/2014. MY ZAP WAS NOT PICKED UP. PLEASE NOTIFY THE CO...
Mileage: 4,331
2008 ZAP XEBRA. CONSUMER WRITES IN REGARDS TO RECALL / RE-PURCHASE PROGRAM FOR MOTORCYCLE. *SMD THE CONSUMER STATED THE MANUFACTURER DID NOT HONOR THEIR AGREEMENT TO PAY ELIGIBLE CLAIMS BY DECEMBER 31, 2013. *JB UPDATED 01/30/14
DRIVING SLOWLY DOWN HILL, I SWERVED, BRAKE AND THE VEHICLE TIPPED OVER. I UNDERSTAND THERE IS A RECALL AND THAT ZAP IS SUPPOSED TO RECLAIM THIS RECALLED VEHICLE. AFTER RETURNING THE PAPERWORK AND RECEIVING NOTICE BACK THAT SOMEONE WOULD BE CONTACTING ME TO COLLECT THE VEHICLE, I'VE HEARD NOTHING MOR...
THIS VEHICLE WAS PART OF A FORCED RECALL BY NHTSA. ZAP WAS SUPPOSED TO BUY BACK THESE VEHICLES AND HAUL THEM OFF TO BE DESTROYED BY DECEMBER 31, 2013. THIS HAS NOT HAPPENED. THE LAST COMMUNICATION FROM ZAP THAT I RECEIVED WAS A LETTER DATED OCTOBER 11, 2013, WHERE THEY INFORMED ME THAT MY REFUND ...
Mileage: 3,700
THIS VEHICLE WAS PART OF A FORCED RECALL BY NHTSA. ZAP WAS SUPPOSED TO BUY BACK THESE VEHICLES AND HAUL THEM OFF TO BE DESTROYED BY DECEMBER 31, 2013. THIS HAS NOT HAPPENED. THE LAST COMMUNICATION FROM ZAP THAT I RECEIVED WAS A LETTER DATED OCTOBER 11, 2013, WHERE THEY INFORMED ME THAT MY REFUND ...
Mileage: 3,700
I PURCHASED THIS VEHICLE ON 2/5/13. I WAS INFORMED AFTER COMPLETING ALL THE PAPERWORK THAT THERE WAS A RECALL ON THIS MODEL. THE DEALER KNEW OF THE RECALL, BUT DID NOT DISCLOSE IT UNTIL HE HANDED ME THE PAPERWORK. WE RECEIVED A LETTER FROM ZAP OFFERING A $3100 SETTLEMENT BY 12/31/13. ZAP DOES NO...
Mileage: 100
QINGQI GROUP MOTORCYCLE CO., LTD RECALLED OF THE 2008 ZAP XEBRA VEHICLE. I COMPLETED ALL THE DOCUMENTS REQUIRED IN CERTIFIED MAIL DURING THE SUMMER OF 2013. ON SEPT 17, I PICKED UP A CERTIFIED LETTER DATED SEPT 12, 2013 THAT SAID I HAD COMPLETED ALL THE REFUND REQUEST REQUIREMENTS AND I WAS FOUND E...
AROUND AUGUST 12, 2013 I RECEIVED A LETTER FROM ZAP INFORMING ME THAT MY VEHICLE COULD BE ELIGIBLE FOR A VEHICLE BUYBACK PROGRAM DUE TO A RECALL INVOLVING POOR STOPPING DISTANCE. AROUND OCTOBER 18, 2013 I SENT IN THE REQUIRED PAPERWORK TO ZAP AND RECEIVED A LETTER STATING THAT I WAS ELIGIBLE FOR TH...
HERE WE ARE, JANUARY 2, 2014 AND NOTHING FROM ZAP REGARDING THE UNSAFE VEHICLES THAT ZAP HAS A COURT ORDER TO BUY BACK FROM US. ZAP CAN NOT BE REACHED AND ARE NOT REACHING OUT TO MAKE ARRANGEMENTS. WHAT IS THE NEXT STEP FOR US TO GET RESOLUTION OF THIS FRUSTRATING SITUATION? *TR
ON JULY 26, 2013, I RECEIVED, BY CERTIFIED MAIL, THE OFFICIAL ZAP RECALL NOTICE FOR THE 2008 PK. I COMPLETED THE REQUEST FORM AND SUBMITTED ALL REQUIRED DOCUMENTATION BEFORE THE DEADLINE OF 120 DAYS. I HAVE PROOF OF DELIVERY ON NOVEMBER 7, 2103. I HAVE NOT HAD ANY COMMUNICATION FROM ZAP OF ANY KI...
ON SEPT. 12, 2013 I RECEIVED, BY CERTIFIED MAIL, A LETTER FROM ZAP MANAGEMENT CONFIRMING THAT ARRANGEMENTS WOULD BE MADE TO TRANSFER THE OWNERSHIP AND POSSESSION OF MY XEBRA TRUCK ("FROGGER") IN ACCORDANCE WITH A NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION RECALL. THE PARAMETERS SPELLED OUT IN T...
Mileage: 5,000
ON JULY 24TH, 2013, I RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V363000. I SUBMITTED THE REQUESTED PAPERWORK AND ON OCT 11TH, 2013 RECEIVED A NOTICE CONFIRMING THAT ZAP HAS RECEIVED THE REFUND REQUEST FORM AND DETERMINED THE REFUND REQUEST IS COMPLETE AND I AM ELIGIBLE FOR THE PROGRAM. H...
Mileage: 5,123
ON JULY 24TH, 2013, I RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V363000. I SUBMITTED THE REQUESTED PAPERWORK AND ON OCT 11TH, 2013 RECEIVED A NOTICE CONFIRMING THAT ZAP HAS RECEIVED THE REFUND REQUEST FORM AND DETERMINED THE REFUND REQUEST IS COMPLETE AND I AM ELIGIBLE FOR THE PROGRAM. H...
Mileage: 5,123
I PURCHASED A 2008 ZAP XEBRA FROM A DEALER ON 2/5/13. AFTER COMPLETING ALL THE PAPERWORK I WAS INFORMED THERE WAS A RECALL ON THIS MODEL. THE DEALER KNEW OF THE RECALL, BUT DID NOT INFORM ME OF IT UNTIL HE HANDED ME THE PAPERWORK. ZAP IS OFFERING $3100 REIMBURSEMENT. I HAVE NOT RECEIVED ANY COMM...
Mileage: 100
2008 ZAP XEBRA. CONSUMER WRITES IN REGARDS TO NOT RECEIVING A RECALL NOTICE AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD
MY XEBRA WAS DESTROYED WHEN IT CAUGHT FIRE. THE FIRE STARTED IN THE CENTER AREA OF THE VEHICLE AND HAD TO BE EXTINGUISHED BY THE FIRE DEPARTMENT. ALTHOUGH THIS MODEL IS CURRENTLY IN A RECALL BUY BACK PROGRAM, IT WOULD STILL BE WORTH INVESTIGATING THE SPECIFIC CAUSE OF THE FIRE IN CASE IT'S A PR...
Mileage: 10,000
TRUCK WAS RECALLED BUT HAVE NOT HEARD FROM COMPANY. *TR
Mileage: 1,002
THERE HAS BEEN NO ACCIDENT IN THIS VEHICLE; HOWEVER, I AM NOT SATISFIED WITH THE RECALL PROVISION AS THE PAYMENT FOR THE CAR IS ONLY HALF WHAT I PAID FOR THE CAR ONE YEAR AGO. I WOULD LIKE TO HAVE THE VEHICLE REPAIRED OR TRADE UP FOR A SIMILAR TRUCK WITH ACCEPTABLE BRAKES. THIS RECALL HAS BEEN TOO...
Mileage: 1,050
TL* THE CONTACT OWNS A 2008 ZAP XEBRA MOTORCYCLE. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V363000 (SERVICE BRAKES, HYDRAULIC) OVER NINE MONTHS AGO AND A REMEDY HAD NOT YET BEEN FINALIZED TO PROVIDE SERVICE TO VEHICLE OWNERS. THE CONTACT STATED THAT THE EXPECT...
MY COMPLAINT IS WITH THE UTTER DISREGARD THAT THE ZAP CORPORATION HAS TREATED ISSUES AFFECTING THIS LITTLE VEHICLE; COMMUNICATION FROM THEM ABOUT THE BRAKING PROBLEMS AND NHTSA DEMAND FOR RESOLUTION HAS BEEN MINIMAL WITH THE LAST COMMUNICATION I RECEIVED BEING OCTOBER 8, 2012 TELLING ME TO NOT DRIVE...
MY COMPLAINT IS WITH THE UTTER DISREGARD THAT THE ZAP CORPORATION HAS TREATED ISSUES AFFECTING THIS LITTLE VEHICLE; COMMUNICATION FROM THEM ABOUT THE BRAKING PROBLEMS AND NHTSA DEMAND FOR RESOLUTION HAS BEEN MINIMAL WITH THE LAST COMMUNICATION I RECEIVED BEING OCTOBER 8, 2012 TELLING ME TO NOT DRIVE...
A BRASS FITTING IN THE BRAKE LINE SHEARED APART WHILE I WAS DRIVING, CAUSING ALL THE BRAKE FLUID TO DRAIN OUT. THIS LEFT ME WITHOUT ANY BRAKES DUE TO THE SINGLE RESERVOIR ISSUE. FORTUNATELY, TRAFFIC WAS LIGHT AND I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD WITHOUT CAUSING AN ACCIDENT. SEVERAL OTHE...
Mileage: 4,000
DRIVING ACROSS THE CENTER LANE OF A FIVE LANE HIGHWAY, I WAS HIT BY A CAR TRAVELING IN THE CENTER LANE. I WAS UNABLE TO STOP QUICK ENOUGH TO AVOID BEING HIT AND I BELIEVE THE BIGGEST REASON FOR THE COLLISION WAS BECAUSE THE BRAKES ARE INSUFFICIENT FOR THE VEHICLE. I FILED A SMALL CLAIMS LAWSUIT AN...
Mileage: 8,000
DRIVING ACROSS THE CENTER LANE OF A FIVE LANE HIGHWAY, I WAS HIT BY A CAR TRAVELING IN THE CENTER LANE. I WAS UNABLE TO STOP QUICK ENOUGH TO AVOID BEING HIT AND I BELIEVE THE BIGGEST REASON FOR THE COLLISION WAS BECAUSE THE BRAKES ARE INSUFFICIENT FOR THE VEHICLE. I FILED A SMALL CLAIMS LAWSUIT AN...
Mileage: 8,000
RECEIVED NOTICE ~ OCT 8, '12 FROM ZAP RE: VEHICLE'S FAILURE TO MEET BRAKE SYSTEM & STOPPING DISTANCE REQUIREMENTS. IT SAID A REMEDY WOULD BE IN PLACE ~ DEC 31, '12, BUT I RECEIVED NO FURTHER NOTIFICATION. I LEFT 6 VOICE MESSAGES FOR ZAP JAN 31 TO FEB 14, '13: NO ONE CALLED BACK. FEB 20, '13, I GOT A...
IN OCTOBER OF 2012 I RECEIVED A NOTICE FROM ZAP ABOUT THE RECALLS DUE TO THE BRAKES ON THIS VEHICLE. THAT WAS THE FIRST AND ONLY NOTICE THAT I HAVE EVER RECEIVED EVEN THOUGH I HAVE OWNED THE VEHICLE SINCE 2008. THE NOTICE SAID THAT ZAP WOULD COMMUNICATE AGAIN BY DECEMBER 31, 2012. I HAVE YET TO H...
Mileage: 9,500
I HAVE BEEN SENT A RECALL NOTICE AND HAVE TRIED TO CONTACT EVERYONE WHO HAS AN EXTENSION. I HAVE SPOKEN TO A MIKE RINGSTAND ONLY TO BE DISCONNECTED. THEN WHEN I CALLED BACK HE DID NOT ANSWER. I HAVE ALSO TRIED TO EMAIL HIM BUT TO NO AVAIL. THE CAR HAS BEEN A PROBLEM FROM THE TIME OF PURCHASE. I...
TL* THE CONTACT OWNS A 2008 ZAP XEBRA MOTORCYCLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 09V385000 (SERVICE BRAKES, HYDRAULIC: FOUNDATION: MASTER CYLINDER) IN OCTOBER 2009 AND STATED THAT THE MANUFACTURER HAD YET TO REPAIR THE VEHICLE AS OF 2011. THE CONTACT STATED THAT THE R...
TL*-THE CONTACT OWNS A 2008 ZAP XEBRA MOTORCYCLE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 09V177000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE HAD NOT BEEN REPAIRED DUE TO THE UNAVAILABILITY OF THE REPAIR PARTS. WHEN THE MANUFACTURER REPORTED THE SAFETY RECALL THE PARTS WERE NOT AVAILABLE FO...
PETITION FOR DETERMINATION OF INCONSEQUENTIAL NONCOMPLIANCE FOR ALL 2008 MODEL YEAR XEBRA VEHICLES FOR FMVSS NO. 122 MOTORCYCLE BRAKE SYSTEMS; THIS PETITION RELATES TO NHTSA CAMPAIGN NO. 09V-385000 ONLY. SECOND RECALL # 09V177000.
PETITION FOR DETERMINATION OF INCONSEQUENTIAL NONCOMPLIANCE FOR ALL 2008 MODEL YEAR XEBRA VEHICLES FOR FMVSS NO. 122 MOTORCYCLE BRAKE SYSTEMS; THIS PETITION RELATES TO NHTSA CAMPAIGN NO. 09V-385000 ONLY. SECOND RECALL # 09V177000.
HTTP://WWW-ODI.NHTSA.DOT.GOV/RECALLS/RESULTS.CFM?RCL_ID=09V177000&SEARCHTYPE=QUICKSEARCH&SUMMARY=TRUE&REFURL=RSS COMPANY STILL ADVERTISING THESE VEHICLES ON CRAIGLIST & EBAY FOR SALE WITHOUT ADEQUATE DISCLOSURE ABOUT THE PROBLEM. IS THIS LEGAL? HTTP://SFBAY.CRAIGSLIST.ORG/NBY/BAR/1344519387.HT...
THERE IS WHAT I BELIEVE TO BE A DESIGN FLAW IN THE NEWER SUNL VIP MOTOR SCOOTERS. THE ORIENTATION OF THE THROTTLE CAM RETRACTION SPRING END, THE LENGTH OF THE THROTTLE CAM RETRACTION SPRING END AND THE LONG DISTANCE FROM THE THROTTLE CABLE MOUNT TO THE THROTTLE CAM (ALLOWING SLACK IN THE METAL BRA...
Mileage: 50
THERE IS WHAT I BELIEVE TO BE A DESIGN FLAW IN THE NEWER SUNL VIP MOTOR SCOOTERS. THE ORIENTATION OF THE THROTTLE CAM RETRACTION SPRING END, THE LENGTH OF THE THROTTLE CAM RETRACTION SPRING END AND THE LONG DISTANCE FROM THE THROTTLE CABLE MOUNT TO THE THROTTLE CAM (ALLOWING SLACK IN THE METAL BRA...
Mileage: 50